Italian Customer Support Advisor - Remote from Anywhere inPortugal

CBTalents; Bologna; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic recruitment company is seeking a Customer Support Advisor fluent in Italian to work remotely from Portugal. In this role, you will provide exceptional support to Italian-speaking customers in tourism and tech sectors. The position offers competitive pay, monthly bonuses, and relocation support, making it an excellent opportunity for those ready to embrace the Portuguese lifestyle. Flexible working hours ensure a good work-life balance.

Servizi

Competitive salary

Monthly performance bonuses

Meal allowance

Relocation support including flight reimbursement

Shared company apartment

Competenze

• Fluent in Italian and English for effective communication.
• Customer-focused with a positive attitude.
• Willingness to work flexible hours and rotating shifts.

Mansioni

• Deliver exceptional support to Italian-speaking customers via phone, email, or chat.
• Troubleshoot and resolve customer issues professionally.
• Collaborate with an international team remotely.

Conoscenze

Fluent Italian (C2 level)

English (B2 level)

Great communication skills

Formazione

High school diploma (or equivalent qualification)

Descrizione del lavoro

Customer Support Advisor (Italian Speaking) Work Remotely from Portugal

Remote | Full‑Time | Flexible Shifts | Multiple Projects (Tourism & Tech)

Are you fluent in Italian and ready for a change of scenery? Start a new chapter with us working remotely from anywhere in Portugal while supporting international clients in industries like tourism and tech.

Whether you prefer the energy of Lisbon, the charm of Porto, or the calm of a coastal town, this role gives you the flexibility to work from your ideal Portuguese location. If you're relocating from abroad, we've got your back with a relocation package that includes flight reimbursement and housing.

What You’ll Do

• Deliver exceptional support to Italian‑speaking customers via phone, email, or chat
• Troubleshoot, guide, and resolve customer issues professionally and empathetically
• Handle queries related to travel, tech, or other global services
• Collaborate with an international team while working from the comfort of your home

What’s in It for You

• Fully remote role from anywhere in Portugal
• Competitive salary + monthly performance bonuses
• Meal allowance included every working day
• Relocation support for candidates moving to Portugal:
  • Flight costs reimbursed
  • A room provided in a shared company apartment
• Join a dynamic, multicultural company with career development opportunities
• Flexible working hours in rotating shifts for better work‑life balance

What You’ll Need

• Fluent Italian (C2 level) both written and spoken
• English at B2 level for internal communication
• EU citizenship or a valid Portuguese visa/residence permit
• High school diploma (or equivalent qualification)
• Great communication skills and a customer‑first attitude
• Willingness to work flexible hours and rotating shifts

Why Portugal?

Portugal is one of Europe’s top destinations for remote work, offering a high quality of life, low cost of living, friendly locals, and over 300 days of sunshine a year. From vibrant cities to beaches and mountains, it’s the perfect place to balance work and life.

Interested? Want to Learn More?

Reach out to Leslie Marquis at [e-mail] for more information or to submit your application.

Make the move. Build your career. Live the Portuguese lifestyle.