Italian Customer Service Representative - RelocateAbroad

Cross Border Talents; Padova; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking an Italian-speaking Customer Service Representative to support international clients. The role requires fluency in both Italian and English, along with strong communication and problem-solving skills. Benefits include competitive salary, relocation support, health insurance, and professional development opportunities.

Servizi

Competitive salary

Performance bonuses

Full relocation support

Meal and transport allowances

Health insurance

Paid leave allowances

Training opportunities

Competenze

• Fluency in Italian and English.
• Customer-focused with a positive attitude.
• Basic computer literacy and familiarity with CRM systems.

Mansioni

• Provide high-quality customer service to clients via phone, email, and chat.
• Assist with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Conoscenze

Fluency in Italian

Fluency in English

Customer-focused attitude

Communication skills

Problem-solving abilities

Descrizione del lavoro

Overview

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian + English

About the Role

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in Italian and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.
2. Full relocation support for international candidates.
3. Meal and Transport Allowances.
4. Health Insurance.
5. Paid Leave Allowances.
6. Training and professional development opportunities.