Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Torino; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A customer service recruitment agency is hiring an Italian-speaking Customer Service Representative to support clients internationally. This role requires fluency in Italian and English, strong communication skills, and a customer-focused attitude. Benefits include competitive salary, relocation support, and health insurance. Ideal candidates should have basic computer literacy and a willingness to relocate.

Servizi

Competitive salary and performance bonuses

Full relocation support for international candidates

Meal and transport allowances

Health insurance

Paid leave allowances

Training and professional development opportunities

Competenze

• Fluency in both Italian and English required.
• Must have a positive attitude and strong customer focus.
• Basic computer literacy and comfort with CRM systems essential.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist customers with product inquiries and technical issues.
• Escalate unresolved issues to internal departments.

Conoscenze

Fluency in Italian

Fluency in English

Customer service orientation

Problem-solving abilities

Communication skills

Descrizione del lavoro

Overview

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian + English

About the Role

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in Italian and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.
2. Full relocation support for international candidates.
3. Meal and Transport Allowances.
4. Health Insurance.
5. Paid Leave Allowances.
6. Training and professional development opportunities.