Italian Customer Care — Remote Portugal, Relocation

Cross Border Talents; Firenze; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer support recruitment agency is seeking a Customer Support Representative to work remotely in Portugal. The role involves responding to customer inquiries, handling support tickets, and conducting outbound calls. Ideal candidates should be fluent in Italian and possess excellent communication skills. A monthly salary of up to 1,000 € is offered, along with relocation support and accommodation options. Experience in customer service is preferred, but not mandatory.

Servizi

Relocation support

Performance and complexity bonus

Studio apartment option

Competenze

• Fluent in Italian, both written and spoken.
• Experience in customer support is a plus.
• Ability to work in a multicultural environment.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to various inquiries.
• Conduct outbound calls to improve customer success.
• Maintain accurate records using CRM tools.

Conoscenze

Customer service skills

Fluent Italian

Communication skills

CRM tool proficiency

Descrizione del lavoro

A customer support recruitment agency is seeking a Customer Support Representative to work remotely in Portugal. The role involves responding to customer inquiries, handling support tickets, and conducting outbound calls. Ideal candidates should be fluent in Italian and possess excellent communication skills. A monthly salary of up to 1,000 € is offered, along with relocation support and accommodation options. Experience in customer service is preferred, but not mandatory.