IT Technician

Hemmersbach; Cassina de' Pecchi; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

An IT infrastructure service provider is seeking an IT Technician in Cassina de' Pecchi to provide in-person support, install and configure devices, and assist with enterprise applications. The ideal candidate has a minimum of 2 years' experience in a similar role and strong communication skills in English and Italian. This is a full-time entry-level position with an initial 1-year contract that may become permanent.

Competenze

• 2+ years of experience as a Deskside Support Technician.
• Good knowledge of Windows 10, MS Office suite & Microsoft 365.
• Familiar with a ticketing system.

Mansioni

• Provide in-person technical support for end users.
• Install, configure, and image PCs, laptops, and mobile devices.
• Participate in project rollouts and deployments.
• Offer support for standard enterprise applications.
• Troubleshoot and support peripherals.
• Maintain a professional demeanor while working with users.
• Follow processes for hardware disposal and secure data destruction.

Conoscenze

Experience as a Deskside Support Technician

Knowledge of Windows 10

Familiarity with ticketing systems

Troubleshooting skills for OS, apps, hardware

Good English and Italian skills

Customer-oriented approach

Good communication skills

Descrizione del lavoro

IT Technician role at Hemmersbach

Application deadline: 5 days ago. Be among the first 25 applicants.

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Skills

• 2+ years of experience as a Deskside Support Technician
• Good knowledge of Windows 10, MS Office suite & Microsoft 365 (Office 365)
• Familiar with a ticketing system
• Experience in OS, apps and hardware installation and troubleshooting depending on project products
• Good English and Italian language skills
• Customer-oriented approach
• Good communication skills

Your tasks

• Provide in-person technical support for end users, addressing issues related to system performance, connectivity, hardware malfunctions, and software errors.
• Install, configure, image, and reimage PCs, laptops, and mobile devices as needed.
• Participate in project rollouts and deployments.
• Offer first-level and advanced support for standard enterprise applications, including Microsoft 365 (Office, Teams, Outlook, etc.).
• Troubleshoot and support peripherals such as printers, scanners, and external drives.
• Maintain a professional, approachable demeanor while working directly with users/customers onsite.
• Follow established processes for hardware disposal and secure data destruction.

Location: Cassina de' Pecchi (Milan area - fully onsite) • Employment contract: 1-year fixed-term (with possibility of transformation into permanent)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting