ICT Infrastructure Services Specialist

Bolton; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading Italian consumer goods company in Milan is seeking an ICT Infrastructure Services Specialist to manage IT projects and vendor relationships. This role entails driving successful project delivery, ensuring service excellence, and exploring new technologies. Ideal candidates will have a Bachelor's degree, around 5 years of experience in IT infrastructure management, and strong knowledge of IT service management. The position offers a permanent contract and remote working options.

Competenze

• 5 years of experience in IT infrastructure project management.
• Proven track record of delivering complex IT projects on time.
• Strong knowledge of Microsoft 365 and Unix/Linux platforms.

Mansioni

• Lead and manage the delivery of IT infrastructure projects.
• Develop relationships with infrastructure vendors and manage contracts.
• Implement IT service management processes for seamless delivery.
• Track and report on key performance indicators for IT operations.
• Drive technical innovation and explore new technologies.

Conoscenze

IT infrastructure project management

IT service management

Microsoft 365

Unix/Linux

Identity Management

Vendor management

Analytical skills

Interpersonal skills

Formazione

Bachelor's degree in Computer Science or related field

Descrizione del lavoro

ICT Infrastructure Services Specialist role at Bolton

5 days ago Be among the first 25 applicants

Holding
Information & Communication Technology
Permanent
Milan, Italy
ICT Infrastructure Services Specialist

We are looking for an ICT Infrastructure Services Specialist to join our ICT team in Bolton Group based in Italy, Milan.

How you make the difference

The role’s main responsibilities will be driving the successful delivery of IT projects, managing key suppliers, and ensuring exceptional service levels.

Agenda

• Lead and manage the delivery of multiple IT infrastructure projects, ensuring they are completed on time, within budget, and to a high standard.
• Develop and maintain strong relationships with key infrastructure vendors and service providers, managing contracts and SLAs (Service Level Agreements) to achieve optimal performance.
• Implement and oversee IT service management processes, ensuring seamless service delivery to internal stakeholders.
• Define, track, and report on key performance indicators (KPIs) to measure the effectiveness and efficiency of IT infrastructure operations.
• Champion and drive technical innovation within the infrastructure environment, exploring and implementing new technologies to optimize efficiency and security.
• Work collaboratively with the cyber security team to assess vulnerabilities, develop remediation plans, and ensure their successful implementation.
• Support the company's multi-cloud migration journey with particular focus on Microsoft 365 and Azure environment.

Your Team

You will report directly to our ICT Infrastructure Manager. Additionally, you will collaborate with the ICT Infrastructure team.

What Makes You a Great Fit

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• About 5 years of experience in IT infrastructure project management or a similar role.
• Proven track record of successfully delivering complex IT projects on time and within budget.
• Strong understanding of IT service management frameworks (ITIL preferred).
• Strong knowledge of one of more of the following platforms: Microsoft 365 and MS operating systems, Unix/Linux
• Experience in Identity Management and system integrations.
• Experience in managing vendors and service providers.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem‑solving skills.
• Ability to work effectively in a fast‑paced, dynamic environment with concurrent priorities.

What’s In For You

• Work location: Milan, Italy
• Contract type: Permanent
• Working Hours: Full Time
• Remote Working: Standard business hours with remote working options available

About Bolton

Bolton is an Italian family-owned fast‑moving consumer goods company with 10,500 people located across 60 offices, 17 production facilities, 10 R&D laboratories, and 14 fishing vessels worldwide. With a diverse portfolio of over 60 quality brands, Bolton has been enriching the lives of millions of people every day for more than 75 years, making their everyday more delicious, more enjoyable, useful, and beautiful.

Grow Your Future with Us, Apply now

Seniorities and Types

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Other

Industries: Manufacturing