Head Of Crm

Altro; Lazio; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A dynamic marketing firm based in Lazio is seeking a Head of CRM to develop and manage CRM systems across departments. The ideal candidate will have over 5 years of experience in CRM leadership, be proficient in HubSpot, and possess strong strategic and communication skills. This role offers an international environment with opportunities for personal and professional growth.

Servizi

Space for suggesting ideas

International environment

Soft skill training

Unlimited LinkedIn Learning

Competenze

• Minimum 5 years in CRM or marketing operations leadership experience.
• HubSpot Certified and proficient in marketing automation.
• Fluent in English and additional languages preferred.

Mansioni

• Develop and lead CRM strategy to align with corporate objectives.
• Manage system configuration, user permissions, and data hygiene.
• Build dashboards to monitor CRM health and optimize performance.

Conoscenze

CRM strategy development

Cross-functional alignment

Performance optimization

Strong communication

Data segmentation

Formazione

Bachelor's degree in Marketing, Business, or related field

Strumenti

HubSpot

Descrizione del lavoro

Head of CRM

You will streamline CRM infrastructure across Marketing, Sales, Finance, and other departments. In this role, you will oversee the full lifecycle of CRM systems ( HubSpot ), from implementation and governance to training and performance optimization.

Key Responsibilities

• Strategic Leadership & Cross-Functional Alignment: Develop and lead CRM strategy to align with corporate and departmental objectives, ensuring seamless automation and data flow.
• Full CRM Administration Oversight: Manage system configuration, user permissions, data hygiene, troubleshooting, and system enhancements.
• Analytics & Performance Leadership: Build dashboards, monitor CRM health (data quality, segmentation), and optimize performance through insights.
• People Leadership & Organizational Development: Grow and guide the CRM operations team, refine processes, and elevate cross-functional collaboration and efficiency.

Key Skills and Requirements

• Educational Background: Bachelor's or higher in Marketing, Business, or related field.
• Experience: Minimum 5 years in CRM or marketing operations leadership, ideally with full experience in HubSpot (Marketing, Sales, Service Hubs).
• Technical Proficiency: HubSpot Certified; adept in marketing automation, data segmentation, and CRM analytics.
• Soft Skills: Strategic thinker, strong communicator, operationally disciplined, collaborative.
• Language: Proficient in English, both in written and verbal communication. Additional proficiency in French, German, or Spanish.

What can you expect from us?

• Space and encouragement to suggest ideas and solutions
• International and multicultural environment
• ⬆️Interesting internal growth
• Soft skill training
• Internal Academy which is enriched day by day
• Unlimited LinkedIn Learning