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Global Accounts Business Development Manager

Viva.com

Milano

In loco

EUR 60.000 - 80.000

Tempo pieno

Oggi

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Descrizione del lavoro

A leading tech bank in Milan is seeking a Global Accounts Business Development Manager. The role focuses on expanding their international footprint through strategic client relationships, driving sales, and ensuring exceptional satisfaction. The ideal candidate has proven experience in business development within the payments sector and a Bachelor's degree in a related field. Competitive compensation and benefits are offered, along with opportunities for career development.

Servizi

Competitive compensation package

Annual bonus based on performance

Private health insurance

Top-of-the-line tools and equipment

Career development opportunities

Competenze

Proven experience in business development, account management, or partnerships within the payments industry.
Strong understanding of global payment processing solutions and regulatory environments.
Excellent written and verbal communication in English.

Mansioni

Drive business development strategies to acquire and grow global accounts.
Actively manage the sales process from lead generation to contract finalization.
Work closely with internal teams to ensure seamless service delivery.

Conoscenze

Business development

Account management

Partnerships

Negotiation

Communication

Formazione

Bachelor's degree in business, finance, or a related field

MBA or background in engineering

Global Accounts Business Development Manager

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Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva's value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

The Global Accounts Business Development Manager plays a key role in expanding Viva's international footprint by building and growing relationships with global clients. This position combines strategic planning, sales, and cross-functional collaboration to drive revenue and ensure exceptional client satisfaction.

In this role, you will be responsible for accelerating growth with global accounts, enterprise merchants, and strategic partners by leveraging Viva's comprehensive suite of in-person and online payment solutions and banking services. With a strong focus on an omnichannel approach, you will identify, develop, and strengthen partnerships to deliver seamless integration of online and in-person payments within Viva's unified payment ecosystem. Beyond business development, this role extends into pre‑sales support, customer and partner success, and partner enablement—ensuring smooth adoption, sustained engagement, and continuous revenue growth.

Responsibilities

Global Account Management: Drive business development strategies to acquire and grow global accounts in the payments sector and banking services. Act as the main point of contact, building long‑term relationships, preparing proposals, business cases, and supporting project implementation with key merchants.
Sales & Revenue Growth: Actively manage the sales process, from lead generation and pitching to negotiations and contract finalizations. Achieve or exceed sales and net revenue targets by effectively promoting the company's payment solutions.
Market & Strategy: Stay informed about global market trends, regulatory changes, and competitive dynamics in the card payments industry. Utilize data analysis to develop strategies that enhance business performance and client satisfaction.
Cross‑Functional Collaboration: Work closely with internal teams, including product development, marketing, legal, and IT, to ensure seamless service delivery and address client requirements. Advocate for client interests within the organization to influence product offerings and service enhancements.
Contract & Compliance: Lead contract negotiations, ensuring alignment with company policies and industry regulations.
Industry Engagement and Networking: Represent the company at industry events, conferences, and trade shows to promote services and generate new business leads. Build and maintain a network of industry contacts to stay abreast of developments and identify partnership opportunities.
Performance Monitoring & Reporting: Regularly assess and report on the performance of global accounts, providing insights and recommendations for improvement.
Partnership Development: Strengthen relationships with key stakeholders, including payment operators, central banks, and strategic partners.

Requirements

Proven experience in business development, account management, or partnerships, within the payments, fintech, or banking industry
Bachelor's degree in business, finance, or a related field; an MBA or background in engineering is advantageous
Strong understanding of global payment processing solutions, market dynamics, and regulatory environments
Strong network of ISVs, IHVs, and resellers within the payments industry
Excellent presentation, communication, and third‑party handling skills, particularly over video meetings or over the phone
International mindset with the ability to manage complex global accounts
Excellent negotiation, communication, and interpersonal skills
Ability to analyze complex data and develop strategic insights
Excellent written and verbal communication in English

Benefits