Field IT Technician - Milan

Hemmersbach; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading IT services company is seeking a Field IT Technician to provide exceptional technical support in Milan. The ideal candidate will have experience in IT support services and strong communication skills. Responsibilities include troubleshooting technical issues and assisting enterprise clients. This full-time position offers diverse benefits and a collaborative work environment.

Servizi

Public transport subscription

Mobile phone

Laptop

Tools

Social purpose contributions

Competenze

• Experience delivering IT support services and working with Windows 7–11, MS Active Directory, GPOs, and Office 365.
• Proficient with PC hardware installation and troubleshooting.
• Strong communication skills and ability to interact easily with users.

Mansioni

• Provide exceptional technical support to enterprise clients.
• Use remote system control tools to troubleshoot and resolve issues.
• Support deskside, network, software, and print concerns.

Conoscenze

IT support services

Windows 7–11

MS Active Directory

communication skills

Italian language proficiency

driving licence

Strumenti

enterprise antivirus solutions

ticketing systems

Descrizione del lavoro

Field IT Technician - Milan (Hemmersbach)

Location: Milan, Italy

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting

Responsibilities

• Provide exceptional technical support to enterprise clients in a timely and efficient manner.
• Use remote system control tools to troubleshoot and resolve issues.
• Install software, perform hardware maintenance (screen, motherboard, etc.), resetting computers, hard disks, and backup and restoration of user data.
• Handle Wifi and software troubleshooting, and perform general system administration activities.
• Operate autonomously from a variety of clients, managing a ticket queue and prioritizing tasks.
• Support deskside, network, software, and print concerns for large clients.

Qualifications

• Experience delivering IT support services and working with Windows 7–11, MS Active Directory, GPOs, and Office 365.
• Proficient with PC hardware installation, troubleshooting, enterprise antivirus solutions, and ticketing systems.
• Experience in a corporate and/or multinational environment is valuable.
• Strong communication skills and ability to interact easily with users.
• Good English skills and native Italian language proficiency.
• Valid driving licence.

Benefits

We provide all necessities to support you in the Milan area, including a public transport subscription, a mobile phone, a laptop, tools, and a normal Monday‑Friday, 40‑hour week. Additionally, 20% of our profits are donated to direct actions through Hemmersbach Rhino Force and Hemmersbach Kids’ Family, making us the Social Purpose IT Company.

Application

Apply today to take the next step in your IT career! Referrals increase your chances of interviewing at Hemmersbach by 2x.