Customer Relationship Assistant - Us Market

ARTEMEST S.R.L.; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

An Italian craftsmanship and design company is seeking a motivated Customer Relationship Assistant in Milan. This full-time role involves supporting B2B clients, managing supplier interactions, and ensuring excellent customer experience. Candidates should have a degree in languages or humanistic studies, be native Italian speakers with professional English proficiency, and possess strong organizational and communication skills. The company offers a positive work environment and opportunities for professional growth.

Servizi

Positive workplace

Entrepreneurial mentality

Innovative and tech-oriented environment

Meal ticket provided

Competenze

• Degree in languages or humanistic disciplines.
• Italian native, professional proficiency in English.
• Passion for Sales & Design.

Mansioni

• Support US Team with B2B clients' requests.
• Assist B2B Presale Team in Milan with customer needs.
• Manage supplier interactions and negotiate solutions.
• Collaborate with departments to ensure excellent customer experience.

Conoscenze

Italian native speaker

Professional proficiency in English

Problem-solving skills

Organizational skills

Negotiation skills

Communication skills

Formazione

Degree in languages or humanistic disciplines

Descrizione del lavoro

About Artemest

Artemest is a company specialized in Italian craftsmanship and design through a curated selection of handmade furniture, lighting, décor, and art by top artisans and brands. It serves private clients and professionals worldwide through its online store, New York gallery, bespoke design services, and large-scale interior projects via Artemest Contract. Founded in 2015 by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest travels across Italy to uncover timeless pieces and the stories of their creators—master artisans who blend centuries-old techniques with modern sensibilities. The brand offers exclusive access to over 50,000 handmade products by 1,000 artisans and manufacturers spanning all major production areas. Aiming at showcasing Italy’s refined artisanal heritage to the world, Artemest provides discerning buyers the opportunity to effortlessly explore and shop the best of contemporary Italian design. Every product reflects Italy’s rich design heritage and celebrates the mastery discovered across its diverse manufacturing districts.

Position

Artemest is looking for a motivated, organized and self-starter Customer Relationship Assistant.

Key Responsibilities

• Work closely with the US Team providing support with the B2B clients' requests
• Work closely with the B2B Presale Team in Milan with customers' assistance
• Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
• Work closely with other departments (Logistics, Order Management and Tech) to ensure an excellent level of customer experience

Duration: 6 months

Working hour: full-time (from Monday to Friday, from 9am to 6pm)

Ticket restaurant provided according to the company policy

Requirements

• Degree in languages or humanistic disciplines
• Italian native, professional proficiency in English
• Passion for Sales & Design
• Exceptional problem solving and organizational skills
• Able to manage relations and negotiations, with excellent communication skills
• Attention to details, flexibility and entrepreneurial attitude
• Previous working experience is considered a plus

Our Perks

Positive workplace. We’re a young team (29 y / o on average) that works in harmony and that is extremely passionate about the Artemest mission.

Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills.

Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury.