Client Advisor - Taormina

Dolce & Gabbana; Taormina; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Dolce & Gabbana recherche un Client Advisor pour son magasin à Taormina, chargé de fournir un service client exceptionnel tout en soutenant l'équipe de vente. Le candidat idéal doit avoir une solide expérience en vente dans le secteur du luxe, être fluide en italien et en anglais, et posséder d'excellentes compétences relationnelles.

Competenze

• Minimum 3 years of relevant experience in womenswear in luxury retail.
• Fluency in Italian and English; other languages a plus.
• Self-motivated with a positive attitude and professional selling techniques.

Mansioni

• Tailor the client experience and ensure an excellent service.
• Support Sale Staff performance and smooth operations.
• Promote products by identifying customers’ needs.

Conoscenze

Fluent in Italian

Fluent in English

Effective sales techniques

Strong presentation skills

Interpersonal skills

Customer focus

Team player

Descrizione del lavoro

We are currently looking for an experienced and proactiveClient Advisor based in Taormina.

As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Tailor the client experience in order to elevate experience and impression of the brand
• Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
• Promote and sell products by identifying our international customers’ needs
• Deliver outstanding customer service and build long-term relationship with customers
• Maintain the store standards according to the guidelines.
• Embody and transmit with passion the company projects through an effective product knowledge
• Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
• Monitor the stock levels and support the activities of the Sale Staff
• Support basic cash operations when necessary (is trained to use the till)

Requirements

• Fluency inItalianand English. Other languages are considered a plus.
• Minimum 3years of relevant experience in womenswear in luxury retail.
• Client Ceremony
• Effective sale techniques
• Store’s KPIs
• Self-motivation with positive attitude and professional selling techniques.
• Good customers focus with strong presentation, interpersonal and communication skills.
• Strong team player.

Location: Taormina, Italy