Client Advisor - Giorgio Armani Rinascente Milano

Giorgio Armani; Milano; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand in Milan is looking for a dedicated Client Advisor to enhance client satisfaction and loyalty. The ideal candidate will have over 2 years of experience in a similar role in the fashion or luxury industry, with excellent communication skills and a passion for fashion. Responsibilities include providing exemplary client experiences, maintaining product presentation, and achieving performance targets. This full-time role promotes diversity within a collaborative environment.

Competenze

• 2+ years of experience in the same role, possibly within the Fashion & Luxury industry.
• Fluent knowledge of English.
• Excellent communication and interpersonal skills.

Mansioni

• Ensure excellence by offering an outstanding Client Experience.
• Build client loyalty, engaging potential, new or existing clients.
• Monitor your own performance, achieving the assigned KPIs.
• Provide an impeccable image of the boutique.
• Ensure product good maintenance, replenishment on the floor.

Conoscenze

Fluent knowledge of English

Excellent communication and interpersonal skills

Team spirit

Strong interest and passion for the fashion industry

Descrizione del lavoro

EUR 25.000 - 30.000

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job: Within the Giorgio Armani Store in Milan Rinascente, you will join the team as Client Advisor (Full-Time). In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re‑stock shelves and maximize sales

Requirements

• 2+ years of experience in the same role, possibly within the Fashion & Luxury industry
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.

Seniority level

Entry level

Job function

Customer Service and Sales

Retail Apparel, Fashion, Retail Luxury Goods, Jewelry