Client Advisor - Giorgio Armani Fiumicino

GIORGIO ARMANI S.P.A.; Fiumicino; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading fashion and luxury brand in Fiumicino is seeking a Client Advisor. The role involves ensuring an outstanding client experience, building loyalty, and achieving performance KPIs. Candidates should have 2+ years of experience in a similar role and a strong passion for the fashion industry. Excellent communication skills and fluency in English are essential.

Competenze

• At least two years of experience in the same role, preferably in the Fashion & Luxury industry.
• Strong interest and passion for the fashion industry.

Mansioni

• Ensure excellence by offering an outstanding Client Experience.
• Build client loyalty, engaging potential, new or existing clients.
• Monitor your own performance, achieving the assigned KPIs.
• Provide an impeccable image of the boutique.
• Ensure product maintenance and maximize sales.

Conoscenze

Fluent knowledge of English

Excellent communication skills

Interpersonal skills

Team spirit

Formazione

Higher education diploma and/or degree

Descrizione del lavoro

Company Overview

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, and a cosmopolitan vision, the company has grown since 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, the Armani Group is also renowned in interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that, with remarkable consistency, continues to explore countless variations and possibilities. The brand expresses fundamental and enduring values, producing timeless pieces that resist fleeting trends.

Context and Purpose of the Job

Within the Giorgio Armani Boutique in Fiumicino, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.