Brand Ambassador Luxury Spanish & English

Odity; Monza; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global customer relations firm in Monza is seeking a skilled BRAND AMBASSADOR for the luxury sector. The ideal candidate will be fluent in Spanish and English, with a passion for fashion and luxury brands. Responsibilities include managing customer relations and supporting e-commerce sales. This full-time position offers a supportive environment and opportunities for professional growth within the luxury industry.

Servizi

Targeted training on Luxury Brands

Language practice opportunities

Collaborative environment

Innovative workspaces

Competenze

• Fluent in Spanish (B2-C1).
• Fluent in English (C1-C2).
• Experience in customer care for luxury brands.

Mansioni

• Manage customer relations with Italian and international customers.
• Provide support for e-commerce and after-sales service.

Conoscenze

Customer care

Fluent in Spanish

Fluent in English

Communication skills

Interpersonal skills

Formazione

Degree in e-commerce Customer Care Fashion and Luxury

Strumenti

Microsoft Office

Descrizione del lavoro

At Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth : their customers.

We are a multicultural team of 1,500 employees based in 10 offices located around the world : New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.

We’re looking for a highly skilled BRAND AMBASSADOR Luxury Spanish & English, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.

Office : Milan ON-SITE

Languages knowledge :

Spanish mandatory (B2 -C1)

English mandatory (C1 - C2)

Tasks :

• Customer relations with Italian and international customers through phone / chat / e-mail
• E-commerce and after-sales support : assisting customers in their online purchases

Contract : Full time 8 hours a day (40 hours a week) on shifts 5 days a week.

Qualifications :

• Degree and / or experience in e-commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools and specifically of Microsoft Office applications.

Benefit :

• Targeted and continuous training on Luxury Brands
• Constant practice of languages and professional growth in the luxury world
• Collaborative and supportive environment
• Welcoming and innovative spaces

Send your CV and Join our Team!

A language test will be carried out in the initial phase of the interview.

Odity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other.