Brand Ambassador Luxury Spanish & English

Odity; Bardi; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global customer relations firm in Italy is seeking a highly skilled Brand Ambassador fluent in Spanish and English. The candidate will manage customer relations, assist with e-commerce support, and thrive in a dynamic luxury environment. The ideal candidate has a strong customer care attitude and experience in the fashion sector. Embrace this opportunity for continuous training and professional growth in a welcoming office space.

Servizi

Targeted and continuous training on Luxury Brands

Professional growth opportunities

Welcoming and innovative workspace

Competenze

• Strong customer care attitude and enthusiastic about luxury brands.
• Fluency in Spanish (B2-C1) and English (C1-C2) required.
• Experience in e-commerce and customer support is a plus.

Mansioni

• Manage customer relations with Italian and international clients via phone, chat, or email.
• Provide e-commerce and after-sales support for online purchases.

Conoscenze

Customer care attitude

Fluent in Spanish

Fluent in English

Communication skills

Interpersonal skills

Formazione

Degree or experience in e-commerce Customer Care Fashion and Luxury

Strumenti

Microsoft Office applications

Descrizione del lavoro

About Odity

At Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers. We are a multicultural team of 1,500 employees based in 10 offices located around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo. Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.

We’re looking for

A highly skilled BRAND AMBASSADOR Luxury Spanish & English, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.

Office

Milan ON-SITE

Languages knowledge

Spanish mandatory (B2 -C1) English mandatory (C1 - C2)

Tasks

• Customer relations with Italian and international customers through phone / chat / e-mail
• E-commerce and after-sales support: assisting customers in their online purchases

Contract

Full time 8 hours a day (40 hours a week) on shifts 5 days a week.

Qualifications

• Degree and / or experience in e-commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools and specifically of Microsoft Office applications.

Benefit

• Targeted and continuous training on Luxury Brands
• Constant practice of languages and professional growth in the luxury world

Collaborative and supportive environment

• Welcoming and innovative spaces

Send your CV and Join our Team!

A language test will be carried out in the initial phase of the interview.

Odity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other.