Bilingual Slovenian-English Support Specialist - Sofia

Velenosi&Meredith; Trieste/Trst; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A premium global lifestyle brand is hiring a Customer Support Specialist fluent in Slovenian and English for their Sofia office. You will assist customers through various channels, ensuring a great experience while complying with industry standards. The ideal candidate possesses excellent communication and problem-solving skills. This role offers competitive salary and benefits in a multicultural environment.

Servizi

Competitive salary and 14 salaries per year

Private health insurance

Wellness perks

Paid training

Structured onboarding

Clear path for career growth

Competenze

• Fluent in Slovenian and English, excellent communication skills.
• Confident in digital tools and electronic devices.
• Detail-oriented with an empathetic approach.

Mansioni

• Assist customers via phone, chat, and email with orders and product setup.
• Troubleshoot customer account-related questions.
• Ensure compliance with age-verification and industry standards.

Conoscenze

Native or C2-level Slovenian

Solid English (B2)

Excellent communication skills

Problem-solving skills

Confidence using digital tools

Descrizione del lavoro

A premium global lifestyle brand is hiring a Customer Support Specialist fluent in Slovenian and English for their Sofia office. You will assist customers through various channels, ensuring a great experience while complying with industry standards. The ideal candidate possesses excellent communication and problem-solving skills. This role offers competitive salary and benefits in a multicultural environment.