Assistenza tecnica da remoto - Patient Support Program

Adecco Medical & Science Roma; Roma; Ibrido; EUR 15.000 - 25.000; Part-time

Descrizione del lavoro

Un'agenzia specializzata in servizi professionali cerca un professionista part-time per contribuire al Programma di Supporto ai Pazienti nella divisione Marketing. Il ruolo richiede una laurea in Psicologia o Infermieristica e la capacità di fornire supporto emotivo, telefonico e web ai pazienti. Offriamo un contratto part-time al 50% con possibilità di crescita interna.

Servizi

PC e telefono forniti

Possibilità di smart-working

Competenze

• Laurea registrata con l'ordine professionale.
• Precisione e flessibilità nel lavoro.

Mansioni

• Assistere il Manager nella gestione operativa di un team nazionale di professionisti medici.
• Fornire supporto telefonico e web ai pazienti, motivandoli durante la terapia.
• Collaborare con psicologi, nutrizionisti, infermieri e biologi.
• Offrire supporto emotivo e psicologico ai pazienti.
• Fornire assistenza tecnica per i dispositivi medici.

Conoscenze

Buona conoscenza dell'inglese

Capacità di gestione dello stress

Orientamento al lavoro di squadra

Proattività

Capacità comunicative e relazionali

Formazione

Laurea in Psicologia o Infermieristica

Descrizione del lavoro

Overview

Professional Solutions, Società di Adecco Group, specialized in outsourcing and solutions, is seeking a part‑time resource to contribute to the Patient Support Program within the Field Marketing division.

Responsibilities

• Assist Manager in the operational management of a national team of medical professionals.
• Participate in training courses for the execution of duties.
• Provide telephone and web support to patients, motivating them during therapy.
• Support patients via phone or web for the use of medical devices.
• Collaborate with psychologists, nutritionists, nurses, and biologists.
• Offer emotional and psychological support to patients.
• Provide technical assistance for medical devices used by diabetic patients.

Qualifications

• Degree in Psychology or Nursing (registered with the professional board).
• Good command of English.
• Precision, flexibility, and problem‑solving skills.
• Teamwork orientation, proactivity.
• Stress management with strong communicative and relational abilities.
• Empathetic and communicative capacities.

Offer

• Shift work, 4‑hour rotations.
• Monthly planning of shifts from 00:00 to 24:00, distributed weekly; daytime shifts (7‑20) are office work, night shifts (20‑8) are smart‑working on weekends.
• Part‑time 50% contract, 4/6‑month term with possible extension and internal growth.
• PC and phone provided.

Location

Rome, Viale Castro Pretorio 124, with possibility of smart‑working.

Additional Information

Start date: 01/12/2025. Category: Assistive / Paramedic / Technical. Sector: Health / Biomedical. City: Rome.

Language: English – Good level. Availability: Night shift. CCNL: Commerce. Level: 5.

Applicants, in compliance with Legislative Decree 198/2006, 215/2003, and 216/2003, are invited to read the privacy information available under the application data form (Regulation 2016/679).

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Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).