Zonal AMC Manager- Thane

SV Management Consultants; Thane; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading consulting firm in Maharashtra is seeking a professional to lead their AMC backend team, manage new business processes, and ensure customer satisfaction in the logistics sector. Candidates should have a Bachelor's in Mechanical Engineering and 10-15 years of relevant experience. This role offers a unique opportunity to collaborate with cross-functional teams and contribute to the organization's market leadership.

Qualifications

• 10-15 years of experience preferably in AMC business of CV industries.

Responsibilities

• Lead AMC backend HO team and support regional AMC team.
• Manage new AMC business and pricing.
• Monitor AMC payments and profitability.

Skills

Leadership

Mentorship

Market intelligence

Education

Bachelor of Engineering (Mechanical)

Job description

Role

Lead AMC backend HO team and support regional AMC team to collaborate with field channels and customers to help them manage their Logistics Business smoothly without involving in day to day maintenance activities by offering optimum maintenance package on cost effective way. This effort is aimed at establishing Company as an industry leader and securing the leading market share.

Main Accountabilities

• Business & Processes:
  • Manage new AMC business and system requirements, new AMC offerings and pricing & manage AMC activations.
  • Manage Renewal of AMC contracts at right cost to ensuring customer satisfaction & manage high value claims and PPRs.
  • Monitor AMC payments, reconciliation and AMC profitability & manage application Audit & monitor top volume/revenue breeding workshops.
• People Excellence:
  • Lead and mentor team, providing guidance, training, and support to achieve performance targets and objectives.
  • Collaborate with cross-functional teams to address issues, resolve field complaints, and implement corrective measures for AMC related challenges.
  • AMC trainings to build capabilities in AMC Business.
• Market Intelligence:
  • Collect and share information on competitive service products offerings and initiatives.

Candidate Requirements

Bachelor of Engineering (Mechanical) with 10-15 Yrs. of experience preferably in AMC business of CV industries.