ZOHO Jobs India 2025 Hiring Technical Support Engineers

CyberTecz; Coimbatore District; On-site; INR 300,000 - 700,000; Full time

Job summary

ZOHO is hiring a Technical Support Engineer in Coimbatore. The role focuses on resolving customer issues via calls, emails, chats, and remote sessions, with strong emphasis on troubleshooting across Windows, Mac, and Linux platforms.

The ideal candidate has BE/B.Tech, 0–7 years experience, and a grasp of ITSM concepts, IT operations, and endpoint management, complemented by excellent communication skills. Fresh graduates from 2024/2025 are welcome, with registration closing 31st July, 2025.

Qualifications

• Understanding of IT management and ITSM concepts.
• Familiarity with Windows, Mac, and Linux OS, endpoint security, IT operations and networking basics.
• Hands-on experience with EDR, SOC, SCCM, Intune, AV, and endpoint management.
• Excellent written and verbal communication skills.

Responsibilities

• Resolve customer issues via calls, emails, chats, and remote sessions.
• Troubleshoot server and workstation problems and guide customers to solutions.
• Coordinate with internal teams to improve user experience and product knowledge.

Education

BE/B.Tech

Tools

EDR

SOC

SCCM

Intune

AV

Endpoint management

Job description

ZOHO Jobs India 2025 Hiring Technical Support Engineers

ZOHO, a leading provider of cloud-based business software, has launched its India Jobs Drive 2025, inviting applications for the role of Technical Support Engineer. This is an excellent opportunity for graduates and tech-savvy professionals who are passionate about customer service, software troubleshooting, and solving real-world problems. As a Technical Support Engineer at ZOHO, you’ll interact directly with global clients, provide product support, resolve technical queries, and collaborate with internal teams to enhance user experience. If you have strong communication skills, a problem-solving mindset, and a basic understanding of software products, this role is your gateway into one of India’s top tech companies.

Company Name: ZOHO

Job Profile: Technical Support Engineers

Degree Needed: B.E/B.Tech

Passout Year: 2024, 2025

Work Location: Coimbatore, India

Experience Level: 0 – 7 Years

Job Description:

We’re looking for a technical support engineer with experience in server and workstation management. You’ll play a key role in resolving customer issues via calls, emails, chats, and remote sessions.

This role requires technical proficiency, a grasp of our products to ensure smooth troubleshooting, and someone who can take initiative while navigating a fast-paced environment.

Pre-requisites:

• Understanding of modern IT management and ITSM concepts
• Familiarity with Windows,Mac, and Linux OS applications, endpoint security, IT operations, support management tools, and basic networking concepts
• Hands-on experience with tools like EDR, SOC, SCCM, Intune, AV, and Endpoint/Mobile device management would be a plus
• Excellent written and verbal communication skills

Note:

• Graduates of 2026 are not eligible to apply
• Only the shortlisted candidates will be notified of the further rounds
• The last date for registration is 31st July, 2025