WordPress Technical Support Specialist

FlyingWeb; India; Remote; INR 1,068,073 - 1,279,340; Full time

Benefits offered by this job

Remote work with flexible hours

Competitive salary and benefits

Opportunities for growth in web performance optimization

Job summary

A web performance optimization company is seeking a WordPress Technical Support Specialist to provide technical support for its solutions. The role involves troubleshooting performance issues, developing documentation, and engaging with the WordPress community. Ideal candidates will have over 4 years of experience with WordPress support and strong problem-solving skills. This full-time position offers remote work and a competitive salary up to $1200 per month based on performance.

Qualifications

• Minimum 4 years of experience with WordPress support or development.
• Strong knowledge of web performance optimization for WordPress.
• Familiarity with common WordPress plugins and themes.

Responsibilities

• Offer technical support for FlyingPress & FlyingCDN users.
• Troubleshoot performance issues and identify root causes.
• Collaborate with the development team on bug reporting.
• Develop support documentation and tutorials.

Skills

Experience with WordPress support or development

Knowledge of web performance optimization

Strong problem-solving skills

Strong communication skills

Experience with debugging tools

Familiarity with CDN and DNS

Job description

Join to apply for the WordPress Technical Support Specialist role at FlyingWeb

Join to apply for the WordPress Technical Support Specialist role at FlyingWeb

At FlyingWeb, we are seeking a WordPress Technical Support Specialist to specialize in our speed optimization solutions, FlyingPress and FlyingCDN.

Responsibilities:

• Offer technical support for FlyingPress & FlyingCDN users through various channels.
• Troubleshoot performance issues, identifying root causes and solutions.
• Collaborate with the development team on bug reporting and feature suggestions.
• Develop and maintain support documentation and tutorials.
• Engage with the WordPress community, sharing insights and support.

Requirements:

• Experience with WordPress support or development (min 4 years)
• Knowledge of web performance optimization for WordPress.
• Familiarity with common WordPress plugins and themes.
• Strong problem-solving and communication skills.
• Experience with debugging tools and understanding of web hosting environments.
• Familiaritywith CDN and DNS.

We offer:

• Remote work with flexible hours.
• Competitive salary and benefits.
• Opportunities for growth in web performance optimization.

Schedule:

• Full-time, 40-hours per week

Budget:

Upto $1200 per month based on performance.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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