Web Developer

Brickwork India Pvt Ltd.; Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

Brickwork India Pvt Ltd. Bengaluru is seeking a detail-oriented CMS and web support specialist to manage and resolve web development and CMS-related tickets within SLAs.

You will update client websites and CMS portals, implement content and layout changes using HTML5 and CSS3, and ensure accessibility and basic SEO considerations. You will work with WordPress, Joomla, Crown Peak or similar platforms, troubleshoot issues, coordinate with clients and internal teams, document changes, and perform

Qualifications

• Experience handling web development and CMS tickets.
• Ability to update content, layouts, and navigation in CMS.
• Strong attention to detail and accuracy.
• Good troubleshooting and problem-solving skills.
• Excellent communication with global clients.

Responsibilities

• Manage and resolve web development and CMS-related IT tickets within agreed turnaround times.
• Maintain and update client websites and CMS portals based on business and client requirements.
• Make content, layout, styling, navigation, and functional updates using HTML5 and CSS3.
• Coordinate with clients and internal teams to understand requirements and clarify technical issues.
• Maintain proper documentation of tickets, changes, fixes, and deployment activities.
• Perform quality checks to ensure website changes are accurate, functional, and aligned with client specifications.
• Follow defined IT, security, access-control, and change-management processes.
• Monitor recurring issues and suggest improvements to reduce ticket volume and improve turnaround time.

Skills

CMS platforms

HTML/CSS

WordPress

Joomla

Communication

Tools

WordPress

Joomla

Crown Peak

Photoshop

Job description

Job Description:

• Manage and resolve web development and CMS-related IT tickets within agreed turnaround times.
• Maintain and update client websites and CMS portals based on business and client requirements.
• Make content, layout, styling, navigation, and functional updates using HTML5 and CSS3.
• Manage website content, pages, forms, images, links, and other components through CMS platforms.
• Work with WordPress, Joomla, Crown Peak, or similar enterprise CMS platforms.
• Troubleshoot website/CMS issues and identify appropriate technical solutions.
• Use Adobe Photoshop for basic image editing, resizing, cropping, optimisation, and web-ready asset preparation.
• Coordinate with clients and internal teams to understand requirements and clarify technical issues.
• Maintain proper documentation of tickets, changes, fixes, and deployment activities.
• Perform quality checks to ensure website changes are accurate, functional, and aligned with client specifications.
• Follow defined IT, security, access-control, and change-management processes.
• Monitor recurring issues and suggest improvements to reduce ticket volume and improve turnaround time.
• Strong attention to detail and accuracy.
• Good troubleshooting and problem-solving skills.
• Ability to manage multiple tickets and priorities simultaneously.
• Good understanding of web publishing and CMS workflows.
• Strong communication skills, particularly when working with global clients.
• Ability to work independently and within defined SLAs/TATs.
• Willingness to work in client-aligned/global shifts, if required.
• Good understanding of website accessibility, responsive design, and basic SEO principles would be an advantage.