We are hiring For Mortgage Valuations- Analyst role - Ghansoli

Wipro Ltd.; Mumbai; Presencial; INR 400.000 - 700.000; Jornada completa

Descripción de la vacante

Wipro is seeking immediate joiners for a mortgage valuations role based in Ghansoli, Mumbai (locally the role aligns with UK shift timing). The position involves reviewing residential and buy-to-let valuations, updating case details, and providing clear communication to customers and brokers.

Role requires strong attention to detail, experience with mortgage document review, and familiarity with UK mortgage market and regulations.

Formación

• Experience reviewing mortgage documents for owner-occupied and buy-to-let properties.
• Familiarity with UK mortgage market and regulations.
• Ability to handle high volumes and meet KPIs/SLAs.
• Strong written and spoken communication in English.

Responsabilidades

• Review and screen residential owner-occupied and buy-to-let valuations to meet standards and SLAs.
• Update case details, loan amounts, pvqs, declines after receipt.
• Provide updates on declined cases to customers and brokers.
• Handle valuation-related questions and post-valuation queries.
• Process property and valuation requests from UW, completions, servicing and finance teams.
• Adhere to SOPs when assessing mortgage valuations.

Conocimientos

Written English

Mortgage document review

Attention to detail

UK mortgage market

High-volume work

Team collaboration

Data validation

UK legislation

Typing 45 WPM

Shift adherence

Herramientas

Quest

Lender Hub

Descripción del empleo

Immediate joiners only

Shifts- UK shifts

Transport: One way

Location- Ghansoli

Roles and responsibilities:-

Review and screen residential owner occupied and buy to let (in both individual names and trading companies names) property valuations ensuring these meet minimum standards, acceptance criteria and within agreed SLAs.

• Following receipt, take appropriate actions including updating case details, loan amounts, pvqs, declines etc.
• Provide updates on declined cases to customers and brokers.
• The instruction and receipt of mortgage valuations and Redbook Light valuations
• Raise, respond and service post valuation queries for completed property valuations ensuring appropriate action is taken.
• Action requests from colleagues, customers and brokers regarding property information, access details and loan information.
• Protect the customer and the Bank by having a strong knowledge of anti-money laundering policies, customer due diligence policies and fraud prevention processes. Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts.
• Support the successful progression of mortgage applications through the use of systems, applying the correct updates and notes in a clear and concise way.
• Technical system knowledge of mortgage origination systems and the wider supporting systems (quest, lender hub, etc.)
• Support the management of a large volume of mortgage valuations, and work is prioritised accordingly to deliver against service KPIs.
• Action property and valuation related requests from others areas of the Bank including UW, Completions, servicing and financial assistance.
• Adhere to Standard Operating Procedures when assessing Mortgage valuations, applying.

Essential skills:-

• Good communication (Written English).
• Experience with Mortgage document review
• Excellent written and oral communication skills
• Demonstrated strong attention to detail.
• Good understanding of the UK mortgage market with experience of handling mortgage applications
• Experience of working within a high paced environment, managing high volumes with prioritisation skills ensuring KPIs and SLAs are adhered to
• Ability to work collaboratively with the onshore teams through effective communication skills
• Strong attention to detail, utilising your knowledge and support tools to progress mortgage applications correctly
• Strong verbal and written communication skills to ensure a smooth experience for Brokers and customers
• Have a proactive and professional approach to drive a right first-time outcome for the customer
• Ability to support and develop team colleagues by training and collaboration across the team
• Compliance with monthly quality checks ensuring accuracy on cases worked
• Experience in the validation of customer data and documentation
• Understanding of UK legislation
• Very strong interpretation and articulation skills
• Excellent Keyboard skills and should be familiar with working on a laptop
• Strong typing skills with a minimum of 45 words per minute
• 100% shift adherence and demonstrate flexibility to work in shifts
• Have a proactive and professional approach to drive a right first-time outcome for the customer
• Compliance with monthly quality checks ensuring accuracy on valuations reviewed
• Ability to work unaided or with little supervision
• An interest in property construction, property market and property valuation with desire to further knowledge within Property Risk field.