Walk-in | OCP (OpenShift Container Platform) L2 Support Banking Client

Infogrowth; Navi Mumbai; On-site; INR 800,000 - 1,000,000; Full time

Job summary

Infogrowth in Navi Mumbai seeks an OpenShift L2 Support Engineer to provide hands-on operational support for Red Hat OpenShift clusters, monitor health, and troubleshoot issues related to Pods, Networking and Storage. You will handle incidents and changes within SLA timelines and manage access control and quotas.

Ideal candidates have 3–5 years of OpenShift/Kubernetes experience, Linux administration skills, and strong kubectl/oc knowledge.

Qualifications

• Hands-on experience with Red Hat OpenShift and Kubernetes platforms.
• Proficient in Linux administration (RHEL/CentOS).
• Knowledge of container technologies (Docker/CRI-O) and networking basics.
• Experience with monitoring tools like Prometheus and Grafana.
• Strong incident management, change management and adherence to SLAs.
• Comfort with 24x7 support environments, banking domain experience preferred.

Responsibilities

• Provide L2 operational support for OpenShift clusters.
• Monitor cluster health: Nodes, Pods, Builds, Deployments, Services.
• Troubleshoot Pods, Containers, image pulls, networking, storage issues.
• Handle incidents, service requests, change tickets within SLA timelines.
• Manage user access, RBAC, Namespaces and Resource Quotas.
• Perform health checks, patch validation and routine maintenance.
• Escalate complex issues to L3 with RCA details.
• Participate in shift support and on-call rotation.

Skills

OpenShift

Kubernetes

Docker/CRI-O

Linux admin

Networking basics

kubectl/oc

Prometheus

Grafana

Incident & SLA

24x7 support

Job description

OpenShift L2 Support Engineer

Location: Navi Mumbai (Airoli)

Domain: Banking / Financial Services

Experience: 3–5 Years

Budget: 8–10 LPA

Notice Period: Immediate to 15 Days Preferred

Employment Type: Full-Time

Key Responsibilities

• Provide L2 operational support for Red Hat OpenShift clusters
• Monitor cluster health including Nodes, Pods, Builds, Deployments, and Services
• Troubleshoot issues related to Pods, Containers, Image Pulls, Networking, and Storage
• Handle Incident, Service Request, and Change tickets within SLA timelines
• Manage user access, RBAC, Namespaces, and Resource Quotas
• Perform routine health checks, patch validation, and maintenance activities
• Escalate complex technical issues to the L3 team with proper analysis and RCA details
• Participate in shift support and on-call rotation to ensure platform availability

Required Skills

• Hands-on experience with Red Hat OpenShift / Kubernetes
• Knowledge of Docker / CRI-O container technologies
• Good understanding of Kubernetes architecture (Pods, Services, Ingress, ConfigMaps, Secrets)
• Linux Administration (RHEL/CentOS)
• Basic Networking (DNS, Load Balancers, Routes)
• Experience with kubectl / oc CLI commands
• Monitoring tools such as Prometheus, Grafana
• Incident Management, Change Management & SLA-driven Production Support
• Experience in 24x7 support environments
• Banking / Financial Services domain experience is preferred