Walk-in | Contract and Rebate Specialists

Knack RCM; Mohali; On-site; INR 300,000 - 540,000; Full time

Job summary

Knack RCM in Mohali, India seeks a detail-oriented professional to manage contract and rebate processing for vendor accounts and end-user sales through NDC dealers. You will handle new customer setups, data entry, and data uploads to ensure accurate records.

The role includes eligibility tracking, data validation, and regular audits of contract files to prevent gaps. You will also address rebate disputes, vendor denials, and invoicing and reconciliation with trading partners, while providing

Qualifications

• A minimum of a high school diploma is required; a Bachelor's degree is preferred.
• Knowledge of healthcare contracting preferred.
• Strong written and verbal communication skills.
• Microsoft Excel data analysis.
• Highly detail-oriented with strong analytical abilities.
• Strong problem-solving skills.

Responsibilities

• Maintain contracts and perform the rebate process for assigned vendors, including both internal special NDC pricing and rebates for end-user sales through NDC Dealers
• Complete new customer set-up requirements
• Perform data entry and upload of contract and rebate data
• Coordinate and track contract member eligibility
• Validate contract and rebate data
• Audit contract files regularly for unassigned contracts, contracts nearing expiration, and duplicate records
• Complete the rebate dispute process and perform request analysis for assigned vendors
• Reconcile issues that result in vendor denials of rebate claims or membership
• Resolve exception issues and offer resolution services to trading partners
• Issue invoices related to rebate processing
• Issue and reconcile rebate credits and debits to all trading partners for rebates, special pricing terms, and marketing promotions
• Monitor the Contracts inbox and route messages to the proper resource
• Provide feedback to the department head on workflow progress and provide administrative support to the department
• Perform other duties as assigned

Skills

Contract Administration

Rebate Administration

Data accuracy

Dispute Resolution

Communication

Organization

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

Role & responsibilities

Contract & Rebate Processing

• Maintain contracts and perform the rebate process for assigned vendors, including both internal special NDC pricing and rebates for end-user sales through NDC Dealers
• Complete new customer set-up requirements
• Perform data entry and upload of contract and rebate data

Membership Eligibility & Data Integrity

• Coordinate and track contract member eligibility
• Validate contract and rebate data
• Audit contract files regularly for unassigned contracts, contracts nearing expiration, and duplicate records

Dispute Resolution & Vendor Denials

• Complete the rebate dispute process and perform request analysis for assigned vendors
• Reconcile issues that result in vendor denials of rebate claims or membership
• Resolve exception issues and offer resolution services to trading partners

Billing & Reconciliation

• Issue invoices related to rebate processing
• Issue and reconcile rebate credits and debits to all trading partners for rebates, special pricing terms, and marketing promotions

Communication & Administrative Support

• Monitor the Contracts inbox and route messages to the proper resource
• Provide feedback to the department head on workflow progress and provide administrative support to the department
• Perform other duties as assigned

Qualifications

• A minimum of a high school diploma is required; a Bachelor's degree is preferred
• Knowledge of healthcare contracting preferred
• Strong written and verbal communication skills
• Microsoft Excel data analysis
• Highly detail-oriented with strong analytical abilities
• Strong problem-solving skills

Core Competencies

• Contract & Rebate Administration
• Data Accuracy & Attention to Detail
• Dispute Resolution & Problem-Solving
• Communication & Relationship Management
• Organization & Administrative Support

Success Metrics

• Accuracy and timeliness of rebate processing and contract maintenance
• Timely resolution of rebate disputes and vendor denials
• Data accuracy across contract and membership eligibility records
• On-time, accurate issuance of invoices, credits, and debits
• Reduction in exception items and duplicate or expired contract records