Walk-in | Associate Manager Acquisition- CASA

Idfc First Bank Limited; Khordha; On-site; INR 350,000 - 550,000; Full time

Job summary

Idfc First Bank Limited invites applications for Associate Manager Acquisition (Current Account/ Household). This role focuses on acquiring NTB current account customers for a designated branch through direct customer interactions and understanding banking needs to offer tailored solutions.

You will support the Sales Manager in catchment mapping, gather customer feedback, identify opportunities, and help deepen customer relationships while ensuring compliance with SOPs and regulatory guidelines.

Qualifications

• Graduate in any discipline (Full-time).
• 0–4 years of experience in sales, preferably BFSI.
• Fluent in English with strong business communication skills.

Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.
• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.
• Register and activate acquired customers on digital and direct banking channels.
• Meet and exceed monthly acquisition targets by addressing customers’ transaction banking needs.
• Assist Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.
• Adhere to SOPs and internal policies; comply with regulatory guidelines.
• Maintain quality sourcing in line with the bank’s acquisition standards.
• Collaborate with other departments to deliver customer-centric offerings.

Skills

Customer focus

Opportunity identification

Current account knowledge

Compliance orientation

Collaboration

Self-motivation

English communication

Education

Graduate (full-time)

Job description

Job Description

TheAssociate Manager Acquisition (Current Account/ Household)is responsible for acquiring new-to-bank (NTB) current account customers for a designated branch. This role involves direct customer interaction, understanding banking needs, and offering tailored solutions. The incumbent will also support the Sales Manager in catchment mapping, gathering customer feedback, and identifying potential business opportunities. The role is critical in driving client acquisition, deepening customer relationships, and maximizing lifetime value to achieve broader organizational goals.

Key Responsibilities

Primary Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.
• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital and direct banking channels.
• Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.
• Adhere to the organization’s selling norms and Standard Operating Procedures (SOPs).
• Ensure strict compliance with internal policies and external regulatory guidelines.
• Maintain quality sourcing in line with the bank’s acquisition standards.

Secondary Responsibilities

• Maintain strong market awareness and a deep understanding of customer needs.
• Collaborate with other departments and functions within the branch to deliver comprehensive product and service offerings, ensuring a customer-centric approach.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).

Experience

• 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Customer-focused approach with a passion for service excellence.
• Ability to identify and convert business opportunities.
• Knowledge of current account products and transaction banking.
• High level of integrity and compliance orientation.
• Collaborative mindset and ability to work across teams.
• Self-motivated with a drive to achieve targets.
• Fluent in English with strong business communication skills