VS01454 - Functional Consultants - Mumbai

E4 Software Services Pvt Ltd.; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading software services provider is seeking a Functional Consultant in Mumbai. The ideal candidate will have 4-6 years of experience in business analysis or technical roles, with proficiency in CRM implementations and SQL. Responsibilities include conducting client meetings, re-engineering business processes, and managing system configurations. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• 4 to 6 years of experience in a business analyst or technical profile.
• Proficiency in eliciting customer requirements and process flows.
• Good knowledge of documentation standards like BRD, FRD, and SRS.

Responsibilities

• Conduct client meetings to understand CRM and process requirements.
• Re-engineer business processes for CRM deployment.
• Implement client systems and manage configurations.

Skills

Effective communication

Problem-solving abilities

Analytical abilities

Customer relations skills

Tools

SQL

ASP.NET

Job description

Overview

Profile : Functional Consultant
( Business Analyst / Technical Profile - ASP.NET )

Experience : 4 to 6 years
Location - Mumbai
Notice Period : Immediate to 20 Days Max

Job Description

• Conduct client meetings to comprehensively grasp their CRM and process prerequisites.
• Re-engineer business processes to guarantee the seamless deployment of CRM with precision.
• Responsible for the implementation of client systems.
• Translate client requirements into system configurations and custom developments, while also formulating a feasible delivery timeline.
• Develop data migration and integration mappings.
• Generate web service specifications for integration, finalization, and testing purposes.
• Effectively address technical challenges related to servers, authentication, IIS, Exchange, SQL, and other technologies associated with CRM.
• Effective communication, problem-solving, and analytical abilities.
• Proficient in eliciting customer requirements through various methods.
• Solid grasp of process flows.
• Skilled in configuring platforms to align with business needs.
• Excellent customer relations skills.
• Understanding of technology frameworks.
• Good knowledge of documentation -BRD, FRD, SRS.
• Involve in gathering business requirement, Client interaction etc.
• Exposure to SQL