Virtual relationship manager

Topgear Consultants Private Limited; Mumbai City; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading travel company in Mumbai is seeking a motivated sales executive. You will engage potential and existing customers to pitch membership offerings and work towards achieving monthly sales targets. The ideal candidate should have a strong sales background, the ability to handle customer queries, and good Excel skills. You will also manage escalations and follow up leads. Interested candidates can send their CV to the provided email address.

Qualifications

• Proven experience as an end-to-end sales executive.
• Proven track record of successfully meeting sales targets.
• Good knowledge of relevant Excel and telephone systems.

Responsibilities

• Contact potential or existing customers to pitch memberships.
• Convert leads into sales and ensure minimum EMIs are collected.
• Drive monthly unit and revenue sales targets.
• Address customer escalations and follow up on leads.

Skills

End-to-end sales experience

Meeting sales targets

Excel proficiency

Negotiation skills

Teamwork ability

Job description

Opening with a leading Travel company for their office in Chandivali

Key Responsibilities

• Contacting potential or existing customers to pitch them about Club Mahindra membership.
• Calling fresh, churned, and cold leads to convert them into sales, collection of downpayments, sales logging & system updation. Ensure minimum EMIs are collected as per the payment plan sold to the customer.
• Drive monthly unit and revenue targets.
• Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.
• Handling and addressing customer escalations (if any).
• Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.

Skills

• Proven experience as an end-to-end sales executive (remote/field) only.
• Proven track record of successfully meeting sales targets preferably through a virtual mode.
• Good knowledge of relevant Excel, telephone systems & able to pitch using presentations.
• Ability to learn about products and services, describe/explain them to prospects and drive sales closure.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with an ability to resolve issues and address complaints.
• Ability to work as a part of a team & handle a high-pressure environment.

Interested Candidates can share their CV's at [e-mail]