Virtual Assistant

CXOhive; Navi Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

CXOhive is seeking a highly dependable, AI-savvy Virtual Assistant to support the founder, manage end-to-end operations, and ensure a seamless experience for our global community. This full-time role requires customer handling, tech savviness, ownership, discretion, and execution excellence.

As a key operations partner, you will contribute across initiatives, learn quickly, and adapt to AI-driven processes.

Qualifications

• Experience in customer support and onboarding.
• Familiarity with LMS platforms and content updates.
• Proficient with Canva for creatives and social posts.
• Strong written communication and automation skills.

Responsibilities

• Onboard new customers into programs.
• Provide LMS access and manage course content.
• Handle customer queries via email and channels.
• Coordinate testimonials and feedback collection.
• Support webinars and virtual events.
• Manage email marketing sequences and newsletters.
• Create social media visuals and posts.
• Post across LinkedIn, Instagram, Facebook, X, YouTube.
• Plan content from releases and campaigns.
• Create PowerPoint presentations and worksheets.

Skills

Customer support

LMS management

Email marketing

Social media management

Content design

Tools

TagMango LMS

ConvertKit

Canva

Zoom

YouTube

Job description

Job Title: Virtual Assistant (AI-Savvy) – Global Leadership Coaching Business

About Us

We are a fast-growing global leadership coaching and transformation company led by a globally recognized CXO Leadership Coach, TEDx Speaker, and Top Leadership Coach in India.

At CXOhive.com we aim to help Leaders, teams and organisations get 10x results in allareas of Leadership and Growth. We offer Executive and Leadership coaching

Themission is to help mid-career professionals and leaders across the world become Global CXOs, achieve ₹1Cr+ careers, and build holistic success combining science, strategy, and Indian wisdom.

• Executive and Leadership Coaching

• Career Transformation
• Digital Learning & Content
• Global Community Building

Role Overview

We are looking for a highly dependable, AI-savvy, full-time Virtual Assistant who can act as a right hand to the founder, manage end-to-end operations, and ensure a seamless experience for our global community.

This is NOT a basic VA role.

This role requires customer handling ability , being tech savvy , Ai enabled , ownership, maturity, discretion, and execution excellence.

As a full time resource you are expected to contribute to all initiatives new and existing within the working hours.

Ability and Open ness to learn quickly is important as AI has opened up a whole new world of opportunities

Working Hours

• Monday to Friday: 10:00 AM – 7:30 PM (45-minute lunch break) approx 9 hrs ( flexible )

• Saturday: 825 am to 525 pm ( I have a session starting at 830 am every morning )

• 6 days/week commitment

_________________________________________________________

Salary is negotiable and based on experience and ability to handle these tasks

Broad Key Responsibilities 1. Customer Experience & Support

• Onboard new customers into programs and communities

• Provide access to Learning Management Systems (Tagmango LMS currently but could change in future)

• Handle customer queries via email and support channels

• Manage testimonials and feedback collection

• Support webinar and event participants (Zoom, WhatsApp groups)

2. Learning Management System (LMS) Management

• Upload and manage courses on platforms like TagMango / LMS tools

• Upload videos (YouTube/Vimeo downloads) into LMS

• Create course thumbnails and structure modules

• Ensure smooth user access and experience

3. Email Marketing & Automation

• Manage email systems like ConvertKit

• Create and send newsletters

• Segment audiences and update lists

• Execute automated email sequences

• Handle both customer and non-customer communication

4. Content & Design Execution

• Create social media creatives using Canva

• Design:

• Thumbnails

• Newsletter covers

• Social media posts

• Brochures & booklets

• Rebrand existing assets (slides, PDFs, workbooks, books, JPEGs)

5. Social Media & Growth Support

• Post content across:

• LinkedIn

• Instagram

• Facebook

• Twitter (X)

• Youtube( upload videos , seo ,create thumbnails )

• Podcasts (( upload videos , seo ,create thumbnails )

• WhatsApp Marketing ( create jpegs , manage and post content )

• Create LinkedIn posts (text, carousels, articles)

• Send connection requests to relevant professionals

• Assist with content planning from releases and campaigns

6. Content Creation & Repurposing Create:

• PowerPoint presentations

• Workbooks & worksheets

• Quizzes & Google Forms

• Ebooks and