Vendor Manager

Peoplemint Consultants; Kolkata District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A consulting firm in Kolkata is seeking a mid-senior level Manager Recruitment for managing IT Vendor Management in a bank. The role involves interacting with vendors, managing SLAs, and ensuring compliance with regulatory guidelines. Candidates should have a Bachelor's degree and proven vendor management experience. This is a full-time position within the IT function, emphasizing multitasking, communication, and relationship building with vendors.

Qualifications

• Bachelor's degree required in a relevant field.
• Proven experience as a vendor manager.
• Ability to multitask effectively is essential.

Responsibilities

• Interact with vendors to address concerns.
• Build relationships with old and new vendors.
• Communicate with vendors for quality checks.
• Explain responsibilities to new vendors.
• Manage service management best practices.
• Monitor SLA performance for compliance.
• Facilitate communication between IT and clients.
• Maintain contract management and renewals.
• Ensure compliance with regulatory guidelines.
• Prepare due diligence checklist for IT services.
• Prepare due diligence checklists for IT outsourced services and maintain vendor lists.
• Conduct periodic performance reviews of IT service providers.
• Manage audits and RBI regulatory points; maintain escrow for critical applications.

Skills

Multitasking

Vendor Management

Communication

Education

Bachelor's degree in supply chain management/business administration

Job description

Manager Recruitment @ Peoplemint Consultants | Interviewing, Team Management

Hiring for "IT Vendor Management" in a Bank.

About the Role

Manage four stages of vendor management – i) Segmentation, ii) Collaboration, iii) Implementation & iv) Evaluation. To ensure that all service level agreements (SLAs) for Information Technology (IT) services across the organization are delivered according to specifications.

Responsibilities

• Interacting with vendors concerning any concerns.
• Build and maintain good relationships with already approved old and new vendors.
• Communicating with the vendors and performing the quality check and improvements.
• Interacting with new vendors to explain the expectations and responsibilities.
• Developing, managing, and administering service management best practices.
• Monitoring SLA performance for compliance with organizational needs and requirements.
• Facilitating communication between the IT department and its clients in order to define and maintain the SLAs required for each business unit.
• IT Vendor Outsourcing management as per RBI Master Direction
• Maintenance of Contract Management, Agreement renewals and renewals of Contracts and Orders.
• Maintaining compliance with regulatory guidelines and assisting in closure of all non-compliant points on IT from internal and external Auditors related to IT Outsourcing Services.
• Preparation of the due diligence check list for the IT Outsourced Services and updating the IT Vendor List and IT Outsourced Services List.
• Conducting periodic Performance review of the Service Providers for the IT Outsourced Services.
• Manage audits and also forefront RBI regulatory points.
• Maintaining the Escrow Mechanism for Critical Applications.

Qualifications

• Bachelor's degree in supply chain management/business administration, or a related field.
• Proven experience working as a vendor manager.
• The ability to multitask effectively.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Banking and Technology, Information and Media