User Interface Experience Associate Director

The Depository Trust & Clearing Corporation (DTCC); Hyderabad; Hybrid; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive health and life insurance

Pension / Retirement benefits

Paid Time Off

Flexible work model

Job summary

The Depository Trust & Clearing Corporation (DTCC) is seeking an Associate Director of User Experience Design in Hyderabad. This role involves leading UX strategy, ensuring user-centric design for financial services, and overseeing initiatives across multiple business units. Candidates should have at least 15 years in UX design, with proven leadership in financial services. Strong communication and design thinking skills are essential, as well as proficiency in modern design tools like Figma and Sketch. The position offers a hybrid work model and competitive benefits.

Qualifications

• Minimum 15 years in UX design, with at least 5 years in leadership roles.
• Proven experience in financial services or related regulated industries.
• Strong portfolio demonstrating enterprise-scale UX solutions.

Responsibilities

• Drive UX vision and strategy for enterprise-wide digital transformation.
• Align UX goals with business objectives.
• Lead workshops focused on user needs and ideation.

Skills

UX design

Leadership

Design thinking

Financial services experience

UX research

Portfolio development

Communication

Stakeholder management

Education

Bachelor’s or Master’s degree in Design, HCI, or related field

Tools

Figma

Sketch

Job description

Pay And Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

About DTCC UX COE

The UX Center of Excellence is DTCC’s centralized design team, driving user experience strategy and execution across all business lines. We champion design thinking, modern UI frameworks, and human‑centered design to deliver intuitive, accessible, and transformative digital experiences for DTCC’s global financial services ecosystem.

Role Overview

The Associate Director of User Experience Design is a transformational leader within the UX COE, responsible for shaping and evolving DTCC’s enterprise UX strategy. This role will lead high‑impact initiatives across multiple business units, ensuring that user‑centric design principles are embedded in every product and service. The ideal candidate will have deep expertise in design thinking, with a strong focus on empathy, problem definition, and ideation phases, and a proven track record of delivering innovative solutions in financial services.

Key Responsibilities

• Strategic Leadership: Drive UX vision and strategy for enterprise‑wide digital transformation initiatives.
• Partner with senior stakeholders to align UX goals with business objectives.
• Lead workshops and discovery sessions focused on empathy, defining user needs, and ideation.
• Champion human‑centered design methodologies across the organization.
• Oversee creation of user journeys, personas, and conceptual frameworks for complex financial workflows.
• Ensure consistency and scalability through design systems and component libraries.
• Work closely with Product, Technology, and Business teams to integrate UX best practices.
• Advocate for accessibility, usability, and compliance standards in all design outputs.
• Coach and develop UX designers and researchers within the COE.
• Foster a culture of innovation, collaboration, and continuous learning.

Required Qualifications

• Minimum 15 years in UX design, with at least 5 years in leadership roles.
• Proven experience in financial services or related regulated industries.
• Deep expertise in design thinking, especially empathy, define, and ideation phases.
• Strong portfolio demonstrating enterprise‑scale UX solutions.
• Proficiency in UX research, interaction design, and modern design tools (Figma, Sketch, etc.).
• Ability to influence senior executives and drive organizational change.
• Exceptional communication and stakeholder management skills.
• Bachelor’s or Master’s degree in Design, HCI, or related field (or equivalent experience).

Preferred Qualifications

• Experience with design systems and component libraries in large organizations.
• Familiarity with front‑end technologies and accessibility standards (WCAG).
• Certification in Design Thinking or related methodologies.

Cultural Fit & Leadership Competencies

• Innovative Mindset: Embraces change and drives creative solutions for complex problems.
• Collaborative Leadership: Builds strong cross‑functional relationships and fosters trust.
• Strategic Influence: Communicates vision effectively and inspires stakeholders at all levels.
• Empathy & Advocacy: Champions user needs while balancing business priorities.
• Continuous Learning: Promotes a culture of growth, experimentation, and knowledge sharing.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.