User Acceptance Testing Analyst

mea; Bengaluru; Remote; INR 1,400,000 - 1,800,000; Full time

Job summary

mea seeks a Senior UAT Analyst with hands-on experience in Property & Casualty insurance to lead UAT for core systems including policy administration, claims, billing, and rating engines. You will bridge business and technical teams, ensuring solutions meet regulatory requirements before go-live.

The role requires strong SQL validation, defect management, and experience with BRD/FRD-based test design across multi-state lines.

Qualifications

• 6+ years of QA/UAT experience, with at least 4+ years in P&C insurance

Responsibilities

• Lead end-to-end UAT planning, test strategy design, and execution for P&C insurance applications (Policy Administration, Claims, Billing, Rating/Underwriting)
• Collaborate with Business Analysts, Product Owners, and SMEs to translate business requirements into UAT test scenarios and cases for multi-state lines
• Design and maintain UAT test plans, scripts, traceability matrices, and entry/exit criteria
• Coordinate UAT cycles with users, SMEs, and IT teams; manage sign-offs and go/no-go decisions
• Validate policy issuance, endorsements, renewals, cancellations, and premium calculations across states
• Test rating engine changes and ensure accuracy of premium across rate filings
• Log, track, and retest defects using JIRA/HP ALM/Azure DevOps
• Conduct regression testing to protect existing P&C workflows
• Prepare UAT status dashboards and executive summaries
• Mentor junior testers on P&C domain testing practices
• Support data validation for policy, claims, and billing across systems (Guidewire, Duck Creek)
• Liaise with TPAs/reinsurers during UAT phases
• Ensure compliance with state filing and data privacy standards

Skills

UAT Testing

P&C Insurance

Test Case Design

BRD/FRD

Agile/Scrum

Stakeholder Mgmt

SQL

JIRA

HP ALM

Zephyr

TestRail

Azure DevOps

Education

Bachelor's degree

CPCU/AINS

Tools

JIRA

HP ALM

Zephyr

TestRail

Azure DevOps

Job description

At mea, our mission is to make customers’ lives easier by delivering insurance-specific technology that just works. We’re building an intelligent operating layer for the insurance industry—combining a domain-specific language model (dsLM) with an insurance knowledge graph to automate workflows end-to-end and deliver operational impact from day one.

Founded in 2021 and bootstrapped to 4 straight years of profitability, mea raised $50 million from SEP in February 2026 and now serves clients across 21 countries. We are a fully remote global team of over 100 insurance veterans and technologists, spanning the UK, US, India, continental Europe, and the Middle East. With the future for innovation in insurance looking more positive than it ever has before, you will be joining us at a moment in time where what we build now will define the next era of insurance operations.

UAT Test Engineer (Insurance Domain)

Reports to Testing Manager

Employment (Contract)

Job Overview

We are looking for a Senior UAT Analyst with strong hands-on experience in the Property & Casualty (P&C) insurance domain to lead and execute User Acceptance Testing for core P&C systems — including policy administration, claims, billing, and rating engines. The ideal candidate will bridge the gap between business stakeholders and technical teams, ensuring that delivered solutions meet business and regulatory requirements before go-live.

Key responsibilities

• Lead end-to-end UAT planning, test strategy design, and execution for P&C insurance applications — Policy Administration, Claims, Billing, Rating/Underwriting, and Reinsurance systems.
• Collaborate with Business Analysts, Product Owners, and SMEs to translate business requirements into detailed UAT test scenarios and test cases specific to P&C lines (Auto, Home, Commercial Property, General Liability, Workers' Compensation, etc.).
• Design and maintain UAT test plans, test scripts, traceability matrices, and entry/exit criteria.
• Coordinate UAT cycles with business users, SMEs, and IT teams; manage sign-offs and go/no-go decisions.
• Validate P&C-specific business rules such as policy issuance, endorsements, renewals, cancellations, rating/premium calculation, claims FNOL (First Notice of Loss), claims adjudication, and reserve/settlement processing.
• Test rating engine changes and ensure accuracy of premium calculations across states/jurisdictions (rate, rule, and form filings).
• Identify, log, track, and retest defects using tools like JIRA, HP ALM/Quality Center, or Azure DevOps.
• Conduct regression testing to ensure new changes do not impact existing P&C workflows (renewals, mid-term endorsements, claims processing).
• Prepare UAT status reports, dashboards, and executive summaries for stakeholders and leadership.
• Mentor and guide junior UAT testers/business analysts on P&C domain-specific testing practices.
• Support data validation for policy, claims, and billing transactions across systems (e.g., Guidewire ClaimCenter/PolicyCenter/BillingCenter, Duck Creek).
• Liaise with vendors/third-party administrators (TPAs) and reinsurers during integration and UAT phases.
• Ensure compliance with state regulatory filing requirements, audit requirements, and data privacy standards throughout testing.

Required Skills & Experience

• 6+ years of overall QA/UAT experience, with at least 4+ years specifically in P&C insurance.
• Strong functional knowledge of P&C insurance processes: policy lifecycle, underwriting/rating, endorsements, renewals, cancellations, claims management (FNOL to settlement), and billing.
• Hands-on experience testing core P&C platforms.
• Proven experience writing detailed UAT test cases, test scripts, and business scenarios based on BRD/FRD, especially for multi-state rating and form/rule filings.
• Working knowledge of SQL for backend data validation of policy, claims, and billing data.
• Experience with defect management and test management tools (JIRA, HP ALM, Zephyr, TestRail, Azure DevOps).
• Familiarity with P&C-specific lines of business: Personal Auto, Homeowners, Commercial Property, General Liability, Workers' Compensation, Umbrella/Excess.
• Understanding of state insurance regulatory requirements and filing compliance (DOI regulations, ISO forms, NAIC guidelines).
• Strong stakeholder management skills — ability to coordinate with business users, IT, actuarial, and vendors.
• Excellent analytical, problem-solving, and communication skills.
• Experience with Agile/Scrum methodology and UAT within sprint cycles.

Good to Have

• ISTQB or equivalent testing certification.
• Exposure to test automation tools (Selenium, UFT) for regression support.
• Experience with P&C core system migrations/conversions (e.g., legacy to Guidewire migration).
• Knowledge of API/interface testing between rating, policy, billing, and claims systems.
• Experience with catastrophe (CAT) modeling data validation or reinsurance treaty testing.
• Prior experience with US P&C carriers or MGAs (Managing General Agents).

Educational Qualification

• Bachelor's degree in Insurance, Business Administration, Computer Science, or related field.
• P&C-specific certifications (e.g., CPCU, AINS, API) are a plus.