US Voice Process-Sales /Support

SS Technologies; Dadri; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

International process exposure

Meal facility

Training and career-growth

Job summary

SS Tech Services is seeking candidates for US Voice Process Sales and Customer Support based in Noida. The role involves communicating with international customers, understanding requirements, resolving queries, and delivering excellent service.

Freshers with strong English communication are encouraged to apply and join a dynamic team working in US shifts at The Iconic Corenthum, Sector 62, Noida.

Qualifications

• Excellent verbal communication skills in English.
• Good listening and interpersonal skills.
• Comfortable working in US shifts.
• Basic computer knowledge.
• Customer-focused and target-oriented attitude.
• Freshers with strong communication skills are eligible to apply.
• Prior experience in international voice or customer support is an advantage.

Responsibilities

• Handle inbound and outbound calls from US customers.
• Understand customer requirements and provide appropriate solutions.
• Resolve customer queries professionally and efficiently.
• Promote products or services and achieve sales targets where applicable.
• Maintain accurate records of customer interactions.
• Deliver a positive customer experience on every call.
• Coordinate with internal teams for timely issue resolution.

Skills

Excellent English

Interpersonal skills

US shift readiness

Basic computer literacy

Customer-focused

Freshers eligible

Job description

US Voice Process Sales / Customer Support

Company: SS Tech Services
Shift: US Shift

Work Location: The Iconic Corenthum, Sector 62, Noida
Employment Type: Full-Time
Experience: Freshers and experienced candidates can apply

Job Description

SS Tech Services is hiring enthusiastic candidates for its US Voice Process Sales and Customer Support team. The role involves communicating with international customers, understanding their requirements, resolving queries, and providing excellent service.

Freshers with excellent English communication skills are encouraged to apply.

Key Responsibilities

• Handle inbound and outbound calls from US customers.
• Understand customer requirements and provide appropriate solutions.
• Resolve customer queries professionally and efficiently.
• Promote products or services and achieve sales targets, where applicable.
• Maintain accurate records of customer interactions.
• Deliver a positive customer experience on every call.
• Coordinate with internal teams for timely issue resolution.

Candidate Requirements

• Excellent verbal communication skills in English.
• Good listening, convincing, and interpersonal skills.
• Comfortable working in US shifts.
• Basic computer knowledge.
• Customer-focused and target-oriented attitude.
• Freshers with strong communication skills are eligible to apply.
• Prior experience in international voice, sales, or customer support will be an advantage.

Benefits

• International process exposure.
• Friendly and supportive work environment.
• Meal facility.
• Training and career-growth opportunities.
• Opportunity to develop professional communication and customer-handling skills.

Join SS Tech Services and build your career in the international voice process industry.