US Healthcare Process

Indihire Consultants; Bengaluru; On-site; INR 320,000 - 520,000; Full time

Job summary

Indihire Consultants in Bengaluru seeks a data processing professional to handle healthcare, insurance and employee benefits data. You will review documents, verify member information and ensure data accuracy across internal systems.

You will also enter, reconcile and update records, identify discrepancies and coordinate with teams to resolve issues while maintaining service standards and reporting on trackers and processes.

Qualifications

• Review and validate documents, member information, eligibility and benefits data.
• Enter, verify, reconcile and update data across internal systems.
• Identify discrepancies and coordinate with teams for resolution.

Responsibilities

• Handle and process healthcare, insurance and employee benefits data.
• Review and validate data for accuracy and completeness.
• Perform data entry, verification, reconciliation and updates.
• Identify discrepancies and investigate issues with relevant teams.
• Manage daily workloads and meet SLAs and quality standards.
• Prepare trackers, reports and process documentation.
• Support teammates in resolving complex cases.
• Communicate effectively with internal stakeholders and maintain client service standards.

Skills

Data entry

Attention to detail

Communication

Tools

Internal systems

Job description

• Handle and process healthcare, insurance, and employee benefits data in accordance with defined processes and guidelines.
• Review and validate documents, member information, eligibility, and benefits data for accuracy and completeness.
• Perform data entry, verification, reconciliation, and updates across internal systems.
• Identify data discrepancies, investigate issues, and coordinate with relevant teams for resolution.
• Manage daily workloads and ensure assigned activities are completed within defined SLAs and quality standards.
• Prepare and maintain trackers, reports, and process-related documentation.
• Support team members in resolving complex or high-priority cases.
• Communicate effectively with internal stakeholders and maintain professional client service standards.