Urgent Hiring For Relationship Manager-Select@ Bikaner Location

IndusInd Bank Limited; Bikaner; On-site; INR 800,000 - 1,200,000; Full time

Job summary

IndusInd Bank Limited is seeking a Relationship Manager to manage a Premium/HNI client portfolio, focusing on wealth products and cross-selling, while acquiring new premium customers through referrals and campaigns.

You will provide financial guidance, service all banking needs, and maintain high integrity in operations. The role requires AMFI and IRDAI certifications and effective English/vernacular communication across client bases.

Qualifications

• Graduate, preferably PGDM/MBA/MMS or equivalent with exposure to financial/ management subjects.
• AMFI and IRDAI certifications are required.
• Ability to communicate in English and vernacular language.

Responsibilities

• Manage relationships of an existing Premium/HNI client portfolio and up-sell / cross-sell bank products.
• Acquire new premium customers through referrals and self-generated leads and integrate them into the portfolio for future cross-sell.
• Engage with centrally assigned campaign leads to acquire clients and cross-sell products.
• Maintain client engagement programs to deepen wallet share and portfolio with the bank.
• Be a trusted financial advisor for investments, insurance, and simple banking needs.

Skills

Communication

Networking

Analytical skills

Time management

Entrepreneurial orientation

Self-driven

Client liaison

Education

Graduate / PGDM/MBA/MMS or equivalent PG degree

Job description

Role Summary

Responsible for managing Premium/ HNI existing customers of the bank as well as growing the base by acquiring new to bank customers. The Relationship Manager is supposed to service all banking needs of mapped clients.

Overall Job Description

• Manage relationships of an existing portfolio of clients to up-sell and cross-sell different products of the bank with main focus on Wealth (Banking products, LI, GI, MF, broking)
• Acquire new premium customers through active referrals from clients in existing portfolio and self-generated leads and thereafter adds these clients to his/her existing portfolio for future cross sell.
• Work on the centrally assigned campaign leads to generate new clients and cross-sell of TPP/bank products
• Implement client engagement programs with a view to ensure deepening of their wallet share and portfolio with the bank
• Establish relationship with customers and build a rapport.
• Be a financial advisor to customer, related to investments, insurance, simple banking transactions.
• Maintain highest order of honesty, transparency and integrity in all actions.

Sales and Sales Process

• Achieve the assigned targets set in terms of product mix.
• Achieve best in class productivity in order to maximize the efficacy of the sales process.
• Achieve the budgeted cross sell targets.
• Aggressive Sales call plans to acquire large prospective customers through referrals.
• Ensure client coverage and client meetings per day as per the benchmark set by the bank
• Regularly update the Daily Sales Report

Integration Management

• Manage the customer transition with utmost sensitivity.
• Continuously gain awareness of all the policies and procedures issued in relation to money laundering prevention.
• Ensure compliance with these policies and procedures on an ongoing basis.
• Any suspicious transaction must be immediately reported to the supervising officer.

Qualify Mandatory Certifications

• AMFI - Association of Mutual Funds in India
• IRDAI - Insurance Regulatory & Development Authority of India

Educational Qualification

• Graduate / preferance to PGDM/ MBA/ MMS or equivalent PG degree with exposure to financial/ mgmt. subjects

Desired Behavioral / Functional Traits

• Able to communicate in English and vernacular language effectively
• Good networking skills - ability to build relationships and leverage the rapport.
• Good analytical skills
• Ability to understand & sell a variety of products.
• Should be able organize time effectively and structure activities
• Has an entrepreneurial orientation and is self-driven