Ultimate Success - AEM Sites and Assets

VML; Dadri; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

VML is seeking a Senior AEM Technical Consultant/Architect to lead client engagements and architect Adobe Experience Cloud solutions. You will gather requirements, guide implementation, and ensure delivery aligns with business goals across digital experiences.

The role combines technical leadership with strategic advisory, collaborating with marketing, analytics, and development teams. Hybrid work is offered across our global network, with focus on client success and scalable architectures.

Qualifications

• Act as lead point of contact for customer engagements.
• Build trusted advisor relationships with clients and implementation partners.
• Help clients adopt and scale in their maturity roadmap.
• Become an expert in integrating Experience Cloud products to optimize online businesses.
• Understand client websites, online models, and marketing strategies.

Responsibilities

• Gather, document, and help form client business requirements and KPIs.
• Review solution design and implementation strategies.
• Validate implementations and resolve issues.
• Troubleshoot and reproduce technical problems and define workarounds.
• Communicate assessments and recommendations throughout the project lifecycle.
• Assist with enablement and desk-side coaching to customers and partners.
• Interact with client teams via conference calls and emails.

Skills

Client engagement

Lead contact

Advisory skills

Adobe Experience Cloud

PowerPoint

Tools

Adobe Experience Cloud

Job description

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brandsto drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy’s. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of [WPP](https://urldefense.com/v3/ http:/wpp.com/ ;!!IfJP2Nwhk5Z0yJ43lA!L_cfT4E3gsmmDY1lVQTB6ihlfPeBl9X4sMM2KI6iWZYexC2nCeZ9oxgP9qvgbrqxIBpx82rGb_mWqh5F0zKxq5_dP7Y$), the trusted growth partner for the world’s leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.comand follow along on LinkedIn #WeAreVML.

The opportunity

AEMSeniorTechnicalConsultant/Architectposition is a client-facing role requiring both technical and business/marketing knowledge and skills.Resourcework to gather&understandClient’s unique business requirements andprovideexpert guidance by sharing best practices & recommendations to our Customer/Implementation Partners in buildingcustomized solutions to meet theirbusinessreporting needsthroughAEMplatform

Must Have

• Act as a lead point of contact for any Customer engagement.

• Build trusted advisor relationships with ourClients &Implementation Partners.

• Ability toexhibitvalueto Customers & Partnersadoptand scale in their maturity roadmap.

• Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectivelyto optimizeonline businesses.

• Gain an in-depth knowledge of a client’s website architecture, online business model, and online marketing strategy.

• Gather,documentand help form/guide client business requirements, key performance indicators and other functional and/or technical requirements.

• Review customized solution design and implementation strategies.

• Validate implementation and follow through on issues until resolved.

• Troubleshoot and reproduce the technical problems reported by customers and define workarounds.

• Identifygaps, highlightrisksand document feedback or recommendationsbasisyourassessmentsin standard artifacts with best-in class quality.

• Communicateproactively andeffectivelyto Customer/Implementation Partnerteams onassessments & recommendations throughoutprojectlife cycle.

• Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.

• Assistwith enablement & desk-side coaching to Customer/Partners on product features, ad-hoc queries and future maturity roadmap.

• Interactfrequentlywith Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives,mainly viaconference calls or emails.

• ManageCustomer expectations appropriately and keep projects on schedule and within scope.

• Manage multiple client engagements simultaneously.

• Work and collaborate with Adobe internal teams and Client/Implementation Partners.

• Technical writing and PowerPoint presentation creation.

AdditionalResponsibilities:

• Work and collaborate withotherproject peers, technicalexperts,projectmanagersand Client/Implementation Partners.

• Enable existing/new team members with new product features, project-based learnings and support with any issues or queries.

• Participate within the Adobe technical community to develop and share best practices and processes.

• Create and/orleveragestrong processes and standardized templatesto deliver better quality andtimelydelivery.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.