Travel Consultant - Group Department

Tripjack; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

TripJack in Chennai is seeking a Travel Consultant—Group Bookings to manage end-to-end domestic and international group travel operations.

You will handle group air bookings, coordinate with airlines and suppliers, and ensure timely ticketing and smooth execution of group movements. The ideal candidate will have 2–4 years' experience in group bookings and strong coordination skills.

Qualifications

• Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or related field.
• 2–4 years of experience in travel consulting, with a focus on group bookings.
• Knowledge of domestic and international travel operations.
• Familiarity with GDS systems (Amadeus, Galileo, or Sabre) preferred.
• Experience with itinerary planning and supplier negotiations.

Responsibilities

• Handle group travel inquiries from initial consultation to booking.
• Plan domestic and international group itineraries.
• Negotiate rates with airlines, hotels, transport, and partners.
• Prepare customized travel proposals and itineraries.
• Coordinate bookings, reservations, transfers, and visas.
• Liaise with suppliers for timely confirmations.
• Manage passenger lists, rooming lists, and payments.
• Track deadlines, ticketing, and operation timelines.
• Resolve changes, cancellations, and disruptions efficiently.
• Ensure compliance with policies and travel regulations.
• Maintain booking records and update CRM systems.
• Build relationships with clients, vendors, and partners.
• Support sales by identifying upselling opportunities.

Skills

Group travel planning

Airline ticketing

Vendor negotiations

CRM systems

GDS familiarity

Education

Bachelor's degree in Travel & Tourism

Tools

Amadeus

Galileo

Sabre

Job description

Job Description:

About Tripjack

TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel agents across India!

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Role

Travel Consultant - Group

Location

Chennai

Experience

2-4 years

Education

Graduate

Job Summary

We are seeking a Travel Consultant—Group Bookings to manage end-to-end domestic and international group travel operations. The role involves handling group air bookings, coordinating with airlines and suppliers, managing ticketing timelines, and ensuring smooth execution of series and group movements. The ideal candidate should have strong knowledge of group ticketing processes, excellent coordination skills, and the ability to manage multiple bookings while maintaining accuracy and service excellence.

Job Responsibilities

• Handle group travel inquiries from initial consultation to booking confirmation.
• Plan and coordinate domestic and international group itineraries.
• Negotiate and secure competitive rates with airlines, hotels, transport providers, and destination partners.
• Prepare customized travel proposals, quotations, and itineraries.
• Coordinate flight bookings, hotel reservations, transfers, sightseeing, visas, and travel insurance.
• Liaise with suppliers to ensure timely confirmations and smooth travel operations.
• Manage group documentation, passenger lists, rooming lists, and payment schedules.
• Monitor booking deadlines, ticketing, and operational timelines.
• Resolve customer queries and handle changes, cancellations, and travel disruptions efficiently.
• Ensure compliance with company policies and travel regulations.
• Maintain accurate booking records and update CRM/booking systems.
• Build and maintain strong relationships with clients, vendors, and travel partners.
• Support sales initiatives by identifying upselling and cross-selling opportunities.

Required Skills & Qualifications

• Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field.
• 2–4 years of experience in travel consulting, with a focus on group bookings.
• Knowledge of domestic and international travel operations.
• Familiarity with GDS systems (Amadeus, Galileo, or Sabre) is preferred.
• Experience with itinerary planning and supplier negotiations.

Requirements