Transportation Specialist 2, Amazon Shipping

Amazon Jobs; Gurugram District; On-site; INR 6,00,000 - 10,00,000; Full time

Job summary

A leading logistics company is seeking a candidate to manage and grow relationships with key shipper accounts. Ideal candidates will have B2B sales experience and a strong background in the shipping industry. Responsibilities include developing account management strategies and ensuring positive customer experiences. Competency in Microsoft Office and fluency in English are required. This role offers a chance to thrive in a dynamic, entrepreneurial environment.

Qualifications

• Experience with B2B/SME sales and business development in the shipping industry.
• Fluent in English, both written and spoken.
• Experience in a customer-facing role.

Responsibilities

• Deliver positive experiences to assigned shipper accounts.
• Develop account management strategies.
• Create joint business plans with shippers.

Skills

B2B sales experience

Analytical skills

Customer-facing skills

Tools

Microsoft Office Suite

Job description

Amazon has one of the largest and most trusted shipping networks in India. We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better and grow their business. This role will be responsible for managing and growing relationships with our key shipper accounts.

We are seeking a street-smart, result-oriented candidate with B2B/SME sales and business development experience and preferably from the shipping and logistics industry. The individual should thrive in an entrepreneurial environment, be data-driven, analytical, and constantly strive to expand our understanding of metrics and industry.

Key Responsibilities

• Deliver positive experience to assigned shipper accounts and win volume (#Shipments and Revenue) and hygiene parameters.
• Develop individual account management strategy at a shipper-level.
• Understand and reinforce the value proposition and create joint business plans with shippers.
• Take proactive and reactive measures on key business parameters like operations, claims, and receivables.
• Follow standard operating processes to scale the working of the function.
• Help refine the business value proposition using local knowledge, secondary research and past data.

Qualifications

• Experience with the Microsoft Office Suite including Word, Outlook, and Excel.
• Speak, write, and read fluently in English.
• Experience working in a customer-facing environment.

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