Transportation Representative IN Channel Support

Amazon; India; On-site; INR 500,000 - 900,000; Full time

Job summary

Amazon's Network Operations Center (NOC) in India seeks a Transportation Representative to support AMZL Central Operations. You will help manage configurations in Amazon tools, analyze data for trends, and drive customer experience without delaying timelines.

Clear written and verbal communication is essential to propose effective process improvements and collaborate with cross-functional teams. The role requires a bachelor's in engineering, statistics or business, or equivalent Excel

Qualifications

• Bachelor's degree in engineering, statistics or business; or a Bachelors degree with Excel experience (macros, index, conditional lists, arrays, pivots, lookups).
• Experience pulling data from databases using Excel, Access, SQL or similar data management systems.

Responsibilities

• NOC operates as central command for Transportation Execution across the Amazon Supply Chain network; ensures timely pick-up/delivery of freight and resolves exceptions.
• Analyze network data to identify trends, drive customer experience improvements, and propose process changes.

Skills

Excel

Macros

Pivot tables

Lookups

Index

Arrays

Education

Bachelor's degree in engineering/statistics or business

Tools

SQL

Access

Job description

Job Description

Network Operation Center team is looking for a Transportation representative to join its AMZL (Amazon logistics) CO (Central Operations) that supports in driving transportation (Last Mile) related programs.

Central Operations 'Transportation Representative' ensures positive interaction between Amazon operators, third party companies and cross functional teams to deliver on operational objectives by managing configurations in Amazon tools. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the written and oral form. The candidate should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Key job responsibilities

NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data.

• Basic Qualifications: Bachelors degree in engineering, statistics or business, or a Bachelors degree and experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
• Preferred Qualifications: Experience pulling data from databases using Excel, Access, SQL and/or other data management systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.