Transfer Agency - Team lead

State Street; Chennai District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

State Street in Chennai seeks a Transfer Agency Senior Associate/Team Lead to oversee investor subscriptions, redemptions, transfers, and switches while ensuring regulatory compliance. You will mentor junior staff and prepare management reports.

The role requires 6-8 years in transfer agency operations, a Finance-related degree, strong AML/KYC knowledge, and proficiency with TA systems and MS Office. Chennai location preferred, night shifts possible.

Qualifications

• Bachelor’s degree in Finance, Business, or a related discipline.
• 6-8 years' experience in transfer agency operations.
• Strong understanding of fund structures, investor servicing, and regulatory requirements (AML/KYC).
• Proficient in using transfer agency systems and MS Office.
• Attention to detail and organizational skills.
• Effective communication and interpersonal abilities, with a customer-focused approach.
• Ability to manage priorities and meet deadlines.
• Demonstrated problem-solving and analytical skills.

Responsibilities

• Oversee processing of investor subscriptions, redemptions, transfers, and switches, ensuring compliance.
• Review and authorize daily transaction reports and reconciliations, resolving discrepancies.
• Act as escalation point for complex investor queries and provide timely resolutions.
• Assist in AML and KYC procedures implementation and monitoring.
• Support onboarding of new funds and clients with internal/external teams.
• Contribute to SOPs and process improvements documentation.
• Mentor and train junior associates.
• Prepare and deliver regular management reports with accuracy.
• Participate in system upgrades and testing.
• Maintain up-to-date knowledge of regulations and market developments.

Skills

Regulatory AML/KYC knowledge

MS Office proficiency

Attention to detail

Communication skills

Leadership / mentoring

Education

Bachelor’s degree in Finance or related field

Tools

Transfer Agency systems

Job description

Who We Are Looking For

Looking for candidate who will be responsible for create or amend shareholder database in TA system. Candidate should have good verbal & written communication. Preferable location Chennai. Ready to work in any shift including night shift.

Who We Are Looking For

Looking for candidate who will be responsible for create or amend shareholder database in TA system. Candidate should have good verbal & written communication. Preferable location Chennai. Ready to work in any shift including night shift.

Why This Role Is Important To Us

The Transfer Agency Senior Associate plays a pivotal role within the investment and funds management sector, ensuring the accurate and efficient administration of investor transactions and records. Reporting to the Transfer Agency Manager, this position involves overseeing daily operations, resolving complex queries, and supporting junior team members.

What You Will Be Responsible For

As a Team Lead role you will:

• Oversee the processing of investor subscriptions, redemptions, transfers, and switches, ensuring all transactions adhere to regulatory and internal compliance standards.
• Review and authorize daily transaction reports and reconciliations, identifying and resolving discrepancies and exceptions.
• Act as a point of escalation for complex investor queries, providing prompt and professional resolution.
• Assist in the implementation and monitoring of anti-money laundering (AML) and know-your-customer (KYC) procedures.
• Support the onboarding of new funds and clients, liaising with internal departments and third-party service providers.
• Contribute to the development and documentation of standard operating procedures and process improvements.
• Mentor and train junior associates, providing guidance and support in their professional development.
• Prepare and deliver regular management reports, ensuring accuracy and timeliness.
• Participate in system upgrades, user acceptance testing, and other projects as required.
• Maintain up-to-date knowledge of relevant regulations, market developments, and best practices.

Required Skills And Qualifications

• Bachelor’s degree in Finance, Business, or a related discipline.
• Minimum of 6-8 years’ experience in transfer agency operations, preferably in a senior or supervisory capacity.
• Strong understanding of fund structures, investor servicing, and regulatory requirements (including AML/KYC).
• Proficient in using transfer agency systems and Microsoft Office applications.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities, with a customer-focused approach.
• Ability to manage priorities and work under pressure to meet deadlines.
• Demonstrated problem-solving and analytical skills.

Commitment to maintaining confidentiality and data protection standards.

Additional Requirements

Mutual Fund and Capital Market knowledge is added advantage

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

• you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-797746