Transfer Agency - Senior Associate

State Street; Mumbai City; On-site; INR 600,000 - 1,200,000; Full time

Job summary

State Street in Mumbai is seeking a Senior Transfer Agency Associate to manage investor subscriptions, redemptions, transfers and onboarding, ensuring compliance with AML/KYC and regulatory standards.

You will prepare reports, resolve complex queries, and mentor junior staff while supporting system upgrades and process improvements. Strong communication and attention to detail are essential in a fast-paced environment, with exposure to global funds and cross-functional teams.

Qualifications

• Bachelor’s degree in Finance or Business or related discipline.
• 3+ years in transfer agency operations, preferably senior or supervisory.
• Strong understanding of AML/KYC, fund structures and regulatory requirements.

Responsibilities

• Oversee processing of investor subscriptions, redemptions, transfers and switches per regulations.
• Review and authorise daily transaction reports and reconciliations, resolve discrepancies.
• Act as escalation point for complex investor queries with timely resolutions.
• Assist in AML/KYC procedures onboarding new funds and clients with internal teams.
• Contribute to SOP development and process improvements.
• Mentor and train junior associates; support their development.
• Prepare and deliver regular management reports with accuracy and timeliness.
• Participate in system upgrades and user acceptance testing.
• Maintain up-to-date knowledge of regulations and market developments.
• Collaborate with internal and external service providers to onboard clients.

Skills

AML/KYC knowledge

Investor servicing

Regulatory requirements

Education

Bachelor’s degree in Finance/Business

Tools

Transfer agency systems

Microsoft Office

Job description

Who we are looking for:

Looking for candidate who will be responsible for create or amend shareholder database in TA system. Candidate should have good verbal & written communication .Preferable location Mumbai. Ready to work in any shift including night shift.

Why this role is important to us:

The Transfer Agency Senior Associate plays a pivotal role within the investment and funds management sector, ensuring the accurate and efficient administration of investor transactions and records. Reporting to the Transfer Agency Manager, this position involves overseeing daily operations, resolving complex queries, and supporting junior team members.

What you will be responsible for:

As Senior Associate role you will:

• Oversee the processing of investor subscriptions, redemptions, transfers, and switches, ensuring all transactions adhere to regulatory and internal compliance standards.
• Review and authorise daily transaction reports and reconciliations, identifying and resolving discrepancies and exceptions.
• Act as a point of escalation for complex investor queries, providing prompt and professional resolution.
• Assist in the implementation and monitoring of anti-money laundering (AML) and know-your-customer (KYC) procedures.
• Support the onboarding of new funds and clients, liaising with internal departments and third-party service providers.
• Contribute to the development and documentation of standard operating procedures and process improvements.
• Mentor and train junior associates, providing guidance and support in their professional development.
• Prepare and deliver regular management reports, ensuring accuracy and timeliness.
• Participate in system upgrades, user acceptance testing, and other projects as required.
• Maintain up-to-date knowledge of relevant regulations, market developments, and best practices.

Required Skills and Qualifications :

• Bachelor’s degree in Finance, Business, or a related discipline.
• Minimum of 3 years’ experience in transfer agency operations, preferably in a senior or supervisory capacity.
• Strong understanding of fund structures, investor servicing, and regulatory requirements (including AML/KYC).
• Proficient in using transfer agency systems and Microsoft Office applications.
• Excellent attention to detail and organisational skills.
• Effective communication and interpersonal abilities, with a customer-focused approach.
• Ability to manage priorities and work under pressure to meet deadlines.
• Demonstrated problem-solving and analytical skills.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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