Trading Service Analyst

JPMorgan Chase Bank; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

JPMorgan Chase Bank seeks a Trade Services Analyst to support daily operations by manually updating reference data for payees based on client instructions. You will report to an Associate (Process Manager) and ensure adherence to risk and control guidelines while maintaining high accuracy, including processing during U.S.

hours in a night shift. Responsibilities include handling payment instructions, responding to client queries, delivering MIS reports, training teammates, and driving process

Qualifications

• Graduate with minimum 5 years in International Payment Processing Operations.
• Understanding of payment processing related to reference/static data.
• Experience in various aspects of payment processing.
• Proficient in MS Access, Excel, PowerPoint, and Word.

Responsibilities

• Authenticate and authorize payment instructions.
• Respond to queries and resolve client issues.
• Meet deadlines and control requirements.
• Provide accurate MIS reports.
• Assist training team members on job functions and procedures.
• Process backup tasks and identify improvements in work practices.
• Work independently and proactively identify tasks.
• Participate in function rotation within the group.
• Process client directives during U.S. hours in a night shift role.
• Maintain high standards of work quality and efficiency.

Skills

Payment processing

Relationship building

Communication

Night shift adaptability

Education

Graduate degree

Tools

MS Access

Excel

PowerPoint

Word

Job description

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.

As a Trade Services Analyst in Manual Payments Reference Team, you will be instrumental in supporting daily operations by manually updating reference data for payees based on client instructions. Reporting to an Associate (Process Manager), you will ensure adherence to risk and control guidelines while maintaining high standards of accuracy. This role requires processing client directives during U.S. hours, necessitating a dedicated night shift schedule

Job responsibilities

• Ensure payment instructions are authenticated and authorized.
• Respond promptly to queries and resolve client issues.
• Meet all relevant deadlines and control requirements
• Provide accurate and complete MIS reports.
• Assist in training team members on job functions and procedures.
• Process backup tasks and identify improvements in work practices.
• Work independently and proactively identify tasks.
• Participate in function rotation within the group.
• Process client directives during U.S. hours in a night shift role.
• Maintain high standards of work quality and efficiency.

Required qualifications, capabilities and skills

• Graduate with minimum 5 years in International Payment Processing Operations.
• Understanding of payment processing related to reference/static data
• Demonstrate experience in various aspects of payment processing.
• Utilize knowledge of MS Access, Excel, PowerPoint, and Word.

Preferred qualifications, capabilities and skills

• Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
• Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
• Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.