Trade Services Associate

Aumni; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

JPMorganChase is seeking a Trading Services Associate I to support seamless trade activities from entry to settlement. You will leverage market product knowledge and automation acumen to optimize services, while building relationships with internal stakeholders and driving process improvements.

This role requires accuracy, audit discipline, and strong communication. As you develop, you will contribute to team goals and guide others in routine tasks, helping the trading services function scale

Qualifications

• Graduates with good academic record.
• Good oral and written communications skills.
• Must be able to work under pressure & deadline driven environment
• Able to grasp/learn concepts and procedures quickly
• Analytical with ability to quickly assess situations and resolve complex issues

Responsibilities

• Accuracy in processing in line with Standard Operating Procedures with no errors.
• Identify & escalate all errors/exceptions on identification.
• Respond to routine queries/complaints on calls/emails.
• Be audit focused in all BAU activities.
• Comply with the firm's policies & SOPs.
• Navigate systems quickly and accurately.
• Identify opportunities for process efficiency & implement in a controlled manner.
• Exhibit effective communication with key stakeholders.
• Thorough knowledge of SOPs/related check points.
• Perform all work in accordance to department procedures and within productivity processing and quality standards.
• Effectively communicate with Managers on problematic transactions or exceptions.

Skills

Communication skills

Under pressure

Analytical ability

Quick learner

Education

Graduates with good academic record

Tools

Microsoft Office

Advanced Excel/macros

AI analytics tools

Job description

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.

As a Trading Services Associate I within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.

Job responsibilities

• Accuracy in processing in line with Standard Operating Procedures with no errors.
• Identify & escalat all errors/exceptions on identification.
• Respond to routine queries/complaints on calls/emails.
• Be audit focused in all BAU activities.
• Comply with the firm's policies & SOPs.
• Navigate systems quickly and accurately.
• Identify opportunities for process efficiency & implement in a controlled manner.
• Exhibit effective communication with key stakeholders.
• Thorough knowledge of SOPs/related check points.
• Perform all work in accordance to department procedures and within productivity processing and quality standards.
• Effectively communicate with Managers on problematic transactions or exceptions.

Required Qualifications, Skills and Capabilities:

• Graduates with good academic record.
• Good oral and written communications skills.
• Must be able to work under pressure & deadline driven environment
• Able to grasp/learn concepts and procedures quickly
• Analytical with ability to quickly assess situations and resolve complex issues

Preferred Qualifications, Skills and Capabilities:

• Good PC skills including Microsoft office products (Excel, Word, Power point, Access).
• Knowledge on Advance Excel (viz. building macros) will be an added advantage.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Join our team as a Trading Services Associate and contribute to driving impactful solutions in a dynamic environment.