Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.
As a Trade Services Analyst within Corporate Investment Bank Operations, you will support the day-to-day processing and operational management of trades received from global and domestic clients. You will work across the trade lifecycle, with particular focus on derivatives and fixed-income products, trade support, booking amendments, reconciliations, exception management, and operational controls.
Job responsibilities
- Process trade transactions accurately and within established service-level agreements and standard operating procedures.
- Support trade lifecycle activities across derivatives and fixed-income products, including trade support, booking amendments, reconciliation, and exception management.
- Monitor daily workflow queues and ensure assigned activities are completed accurately and within required timelines.
- Identify trade discrepancies, processing errors, breaks, and exceptions and ensure timely investigation, escalation, and resolution.
- Follow up on outstanding issues and coordinate with relevant stakeholders until resolution.
- Respond to trade-related inquiries from internal stakeholders and ensure queries are resolved within established service-level agreements.
- Partner with Onshore Trade Support, Settlements, Client Services, Relationship Managers, and other operations teams to resolve trade and settlement exceptions.
- Collaborate effectively across teams and contribute to a strong culture of ownership, teamwork, and continuous improvement.
- Support team members through knowledge sharing, collaboration, and ongoing development.
Required qualifications, capabilities and skills
- Bachelors degree or equivalent academic qualification.
- Relevant experience within banking, financial services, trade operations, middle-office operations, or a comparable financial operations environment.
- Strong understanding of the end-to-end trade lifecycle, particularly Middle Office trade support and associated controls.
- Working knowledge of derivatives and fixed-income products.
- Experience with trade support activities such as trade booking, trade amendments, reconciliations, exception management, and operational controls.
- Ability to identify, investigate, escape, and resolve trade-processing exceptions and discrepancies.
- Ability to manage multiple priorities and consistently deliver against stringent deadlines and service-level agreements.
Preferred qualifications, capabilities and skills
- 3 to 4 years of relevant experience within banking, capital markets, trade operations, or Middle Office operations.
- Hands-on Middle Office experience supporting derivatives, fixed income, or other capital-markets products.
- Experience working with trade booking, trade capture, reconciliation, settlement, or derivatives-processing platforms.
- Knowledge of front-to-back trade flows and the interaction between Trade Support, Settlements, Client Services, and other downstream operations teams.
- Experience managing trade breaks, reconciliation exceptions, booking amendments, and control-related issues.
- Experience contributing to process improvements, automation, technology enhancements, or operational-risk reduction initiatives.