TM CRM DM Gaya

PeopleStrong; Gaya; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong in India seeks a sales leadership role to drive insurance business from an assigned team and orphan database across campaigns. You will ensure pre and post sales support and service to clients along with the team to build consistent quarterly growth.

The role focuses on adopting a service-to-sales approach, managing frontline turnover, and aligning campaigns to market segments, with strong emphasis on target achievement and customer retention.

Qualifications

• Team handling experience in sales and marketing environments.
• Undergraduate degree required; specialization not specified.

Responsibilities

• Drive Insurance Business from assigned team and Orphan database across campaigns.
• Provide pre and post sales support and services to clients along with the team.
• Ensure target achievement and consistent quarterly growth across the business.
• Allocate leads and monitor performance of the team on topline and health metrics.
• Guide team on sales processes, lead conversion and closure of sales.
• Recruitment and training to maintain team strength and competency.

Skills

Team Handling

Sales & Marketing Skills

Education

Under Graduate

Job description

DEPARTMENT-1 CFOs Office

DEPARTMENT-2 Direct Marketing

Country India

State Chhattisgarh

Skills

Skill

Team Handling Sales & Marketing Skills

Under Graduate

CERTIFICATION

Job Description

Job Purpose

Drive Insurance Business from assigned team and Orphan database across campaigns. To ensure all the pre and post sales support and services to the clients along with the team. To ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

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(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone?

Key Challenges for the role –

Organisation Context –

Aditya Birla Sun Life Insurance Co. launched its life insurance business in India in March of 2000 with a vision to create long term value along with market leadership, to help people mitigate risks of life, accident, health and enhance the financial future of customers, including enterprises.

Key Challenges for the role –

• To drive adoption of Service to sales approach on the Orphan customer.
• To ensure differentiated and segmented approach to various campaigns
• To manage attrition of the front line sales force and limited availability of quality talent.

Principal Accountabilities

Accountability

Supporting Actions

Implementation of Loyalty Model

• 1. To ensure maintenance of relationship with Orphan customers.
• 2. Up-Sell to customers assigned through various campaigns.
• 3. Ensure Renewal collection and AUM conservation of the assigned base.
• 4. Allocate leads to the team members as per targets decided.
• 5. Periodically monitor and review performance on the assigned topline and health parameters
• 6. Handhold and guide them on the sales process, lead conversion and closure of sale
• 7. Aggressively downloading all the RnR activities running by the organisation.

Executes smooth function of the sales and other processes in order to maximise business potential.

• 1. Communicating any process change or change in any rules and regulations by the help of different training module.
• 2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

Ensure relevant people in the right place right time in order to maximise the productivity

• 1. Understanding the strength of the resource and depending on that allocating job responsibility
• 2. Evaluating the opportunity of each business unit and allocating targets as per that.

Execute the right method of business acquisition in order get the profitable mix for the organisation

• 1. Scrutinise the business on regular basis and give the relevant information to superiors
• 2. Achieve Persistency targets as per the company norms so that renewals take place on time
• 3. Take corrective actions related to persistency and health

Recruitment & Training

• 1. To ensure recruitment of team on a time based manner.
• 2. To manage attrition within the specified limits.
• 3. Ensure through continuous on the job training, skill enhancement of team members.