Territory Service Representative - SHX

DHL; Chennai District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading logistics company is looking for a Territory Service Representative (Bikers) based in Chennai, Tamil Nadu. The role involves unloading and scanning shipments, sorting for delivery and pickup, as well as engaging with customers to ensure timely deliveries. Candidates should have good communication abilities and be comfortable with technology for updating shipment statuses. This position requires adherence to a proper dress code and effective handling of delivery processes.

Qualifications

• Ability to handle delivery routes efficiently.
• Good communication skills for customer interactions.
• Familiarity with technology for delivery updates.

Responsibilities

• Unloading bags and scanning shipments.
• Sorting shipments for delivery and pickup.
• Ensuring timely pickups and deliveries.

Job description

TERRITORY SERVICE REPRESENTATIVE (BIKERS)

Delivery

1. Unloading the bags from vehicle
2. Scan the shipments
3. Primary Sorting and Secondary sorting
4. Outscan the shipments as per delivery route
5. Delivering the shipment as per package address only
6. Take an acknowledge form customers through device ( BYOD)
7. Update correct status code for undelivered shipments at customer address
8. Delivery process will be briefed through a training
9. Handing over of cod amount on the same day to the supervisor
10. Undelivered shipments needs to be handed over to the supervisor
11. Proper dress code and carry field bags all the delivery points

Pickup

1. Pickup as per SOP
2. Timely pickup at customer place as per cut off timing
3. Check if serviceable location
4. Count number of shipments at the customer and take acknowledgement on the pickup sheet
5. Inscan the shipment at the office and handle Rapid entry
6. Primary and secondary sorting of the shipments
7. Bagging process
8. Canvas bags to be Loaded in to thevehicle
9. Reaching location for timely connection