Territory Manager - ADR

Deutsche Post; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Great Place to Work Certification

Global career paths

Competitive pay and rewards

Job summary

DHL Blue Dart Express is hiring a Territory Manager to drive revenue growth across all product categories, oversee the sales team, and implement strategic sales plans. The role involves optimizing channel partner performance and building strong client relationships for profitability.

The position reports to the Branch Manager with responsibilities spanning sales strategy, operations, and financial targets, in a dynamic logistics environment across India.

Qualifications

• Bachelor’s degree in business administration, Marketing, Sales, or related field; MBA preferred.
• 3–5 years of experience in sales, marketing, or business development roles in logistics/express delivery.
• Experience developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets.

Responsibilities

• Develop and implement short-term and long-term sales strategies aligned with revenue goals.
• Monitor branch sales performance, analyze deviations, and implement corrective actions.
• Build and maintain relationships with key clients and business partners to enhance satisfaction and retention.
• Manage accounts receivable and support profitability through cost control and revenue optimization.

Skills

Sales management

Leadership

Communication

Market analysis

Data analysis

Education

Bachelor’s degree

MBA

Job description

Job Title

Territory: Region Manager

Function: Commercial

Reports To: Branch Manager

Location: Region

Travel Required: 25% – 50% – 75%

About DHL Blue Dart Express

Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Logistics Limited, a transport, storage, and communications business, since May 2004.

BlueDartExpressLimited is a part of the DHL Group1s DHL eCommerce division, leveraging this global logistics leaders network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the BlueDart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India0s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “BlueDarter” with honour.

If you are looking to join a purpose-led, people-first company that shapes India0s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and a strong culture of recognition.

Position Overview

The Territory Manager is responsible for driving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involves overseeing the sales team, implementing strategic sales and marketing plans, and enhancing revenue through channel partners. Additionally, the Manager–Business Development monitors performance metrics and fosters strong relationships with key clients to ensure operational excellence and profitability.

Job Purpose: To drive the revenue growth by managing the sales process for all product categories within the branch. This role focuses on implementing strategic sales initiatives, optimizing channel partner performance, and ensuring operational excellence.

Key Roles & Responsibilities:

1. Sales Strategy & Planning: Develop and implement short-term and long-term sales strategies aligned with organizational revenue and profitability goals. Forecast sales trends, set performance targets, and devise action plans to achieve growth objectives across all product categories. Collaborate with the Regional Sales Head–Product to identify opportunities for new offerings or product modifications to drive revenue.
2. Sales Operations & Performance Management: Monitor branch sales performance against targets, analyse deviations, and implement corrective measures to ensure consistent growth. Oversee the sales process to ensure compliance with SOPs and best practices. Drive revenue growth through effective channel partner management, including performance tracking and support initiatives.
3. Client Relationship Management: Build and maintain strong relationships with key clients, decision-makers, and business partners to enhance customer satisfaction and retention. Negotiate rates, service terms, and offers in consultation with the Branch Head, ensuring adherence to pricing and profitability guidelines.
4. Financial Management: Ensure timely collections and manage accounts receivable to meet financial targets and maintain healthy cash flow. Support the Branch Head in achieving overall profitability through effective cost control and revenue optimization.
5. Team Leadership & Capability Building: Provide direction, coaching, and support to the sales team to drive performance and productivity. Ensure adequate staffing levels and foster a high-performance, target-oriented culture. Support capability-building initiatives, including sales training, skill enhancement, and performance evaluation programs.

Qualifications & Experience

Education

• Bachelor’s degree in business administration, Marketing, Sales, or a related field; a Master’s degree (MBA) is preferred. Certifications in sales management or marketing are advantageous.

Experience

• 3-5 years of experience in sales, marketing, or business development roles. Proven track record of driving revenue growth and managing branch operations within the logistics or express delivery industry. Strong experience in developing and executing strategic sales plans, monitoring performance metrics, and achieving financial targets.

Skills & Capabilities

Technical Skills

• Proficiency in sales management techniques and strategies. Strong understanding of market analysis and competitive landscape. Experience with data analysis and reporting tools to monitor sales performance. Knowledge of logistics and express delivery industry practices. Ability to develop and implement effective marketing plans.

Key Competencies

• Strong leadership skills with the ability to motivate and develop a high-performing sales team. Excellent communication and interpersonal skills for building customer relationships. Strategic thinking and problem-solving abilities to drive sales performance. Adaptability and resilience in responding to changing market conditions. Customer-focused mindset with a commitment to delivering high-quality service and solutions.

Key Performance Indicators

KRAs and KPIs cover revenue growth, customer engagement, operational efficiency, team development, market expansion, compliance, and performance management. Timeliness of sales reporting to senior management; adherence to compliance standards and internal policies; and percentage targets for sales team performance.

Why Join DHL Blue Dart

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At BlueDart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day. Here’s what makes us stand out:

• Great Place to Work Certified — a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
• Competitive pay and performance-linked rewards that truly recognize your impact.
• Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
• Best-in-class benefits — from comprehensive medical cover to financial wellness and generous time off.
• A culture that celebrates diversity, innovation, and bold thinking — where your voice is heard and your contributions matter.
• Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
• The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

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