Territory business executive / Sales Executive

NOVARTIS; Chandigarh; On-site; INR 5,00,000 - 8,00,000; Full time

Job summary

A leading pharmaceutical company is seeking a Sales Representative in Chandigarh, India. The role involves driving sales growth through strategic customer engagement and collaboration with cross-functional teams. Candidates should possess a BSc or B Pharma degree, having 3+ years of sales experience in the healthcare or pharmaceutical sector, along with strong communication skills and territory knowledge. A commitment to ethical practices is required.

Qualifications

• 3+ years of Sales experience in Healthcare / Pharma / related business.
• Experience in Cardiovascular, Diabetic, Corporate hospitals.
• Territory knowledge is a must.
• Good communication skills.
• Established Network to target Customer Group desirable.
• Specific Product knowledge desirable.

Responsibilities

• Engage in value-based conversations with customers to understand their needs.
• Collaborate with cross-functional teams to address customer needs.
• Establish effective relationships with opinion leaders and medical influencers.
• Gather insights on the customer's business to create additional value.

Skills

Account Management

Commercial Excellence

Communication Skills

Compliance

Conflict Management

Cross-Functional Coordination

Customer Insights

Ethics

Healthcare Sector

Influencing Skills

Negotiation Skills

Selling Skills

Technical Skills

Education

BSc, B Pharma

Job description

The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

About the Role

Major accountabilities

• Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships
• Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
• -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
• -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding
• -Gather insights on the customer's business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations
• -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans -Deliver Value to Customers and Patients
• -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions
• -Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent
• -When facing ethical dilemmas, do the right thing and speak up when things dont seem right
• -Live by Novartis Code of Ethics and Values and Behaviors

Key performance indicators

• To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes

Minimum Requirements

Work Experience

• 3+ years of Sales experience in Healthcare / Pharma / related business, established network to target Customer Group desirable
• Experience in Cardiovasular, Diabetic, Corporate hosipitals
• Territory knowledge is must
• Science educational background is must, BSc, B Pharma
• Good communication skills
• Established Network to target Customer Group desirable
• Sales in Healthcare / Pharma / related business
• Specific Product knowledge desirable

Skills

• Account Management
• Commercial Excellence
• Communication Skills
• Compliance
• Conflict Management
• Cross-Functional Coordination
• Customer Insights
• Ethics
• Healthcare Sector
• Influencing Skills
• Negotiation Skills
• Selling Skills
• Technical Skills

Languages

• English