Telugu - Voice Process Professional

Takecare Manpower Services; Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

Takecare Manpower Services is seeking a Customer Service Executive to handle inbound and outbound calls in Mumbai. Freshers may apply and strong communication skills are essential to explain products and services to customers.

The role requires maintaining accurate customer records, delivering excellent service, and meeting performance targets. Immediate joiners are preferred, and knowledge of any regional language is an added advantage.

Qualifications

• Manage inbound and outbound calls.
• Assist customers and explain products/services.
• Maintain accurate customer records and updates.
• Deliver excellent service while meeting performance targets.
• Immediate joiners preferred.
• Good communication skills are required.

Responsibilities

• Handle customer calls and provide information on products/services.
• Record and update customer interactions accurately.
• Assist customers and resolve queries to ensure satisfaction.
• Meet or exceed performance targets for response and service quality.

Skills

Communication

Customer Service

Data Entry

Inbound & Outbound Calls

Freshers welcome

Education

Any diploma/UG/PG degree

Job description

Required Candidate profile

• Manage inbound and outbound calls.
• Assist customers and explain products/services.
• Maintain accurate customer records and updates.
• Deliver excellent service while meeting performance targets.

Any Diploma, UG, or PG degree can apply.

Freshers are welcome to apply.

Good communication skills are required.

Immediate joiners are preferred

Knowledge of any regional language is an added advantage