Telesales Representative

Royal York Property Management, inc.; Pune District; Remoto; INR 2.721.000 - 3.401.000; Tempo pieno

Descrizione del lavoro

Royal York Property Management is hiring Telesales Representatives to contact residential property owners about its rental-guarantee program. This full-time role is remote and aligns with U.S. Eastern Time business hours.

Candidates should have 3+ years in telesales or outbound sales, experience with dialers, strong communication, and the ability to meet targets. Annual compensation ranges from CAD 40,000 to CAD 50,000.

Competenze

• Three or more years of telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• The ability to remain calm with skeptical, impatient, or difficult property owners.
• Strong listening skills and the ability to adjust responses during a call.
• Accurate CRM, call-note, and disposition habits.
• The ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time business hours.

Mansioni

• Speak with residential property owners about the rental-guarantee program.
• Manage live transfers, qualify leads, and schedule appointments according to campaign rules.
• Maintain accurate notes and dispositions in the CRM and adhere to performance metrics.
• Adjust approach based on coaching and feedback while meeting targets.

Conoscenze

Telesales

Outbound sales

Call-centre sales

Appointment setting

Lead generation

Live transfers

Strumenti

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Descrizione del lavoro

Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales

Type Full-Time · Remote

Location(s) Pune, Maharashtra, India

Compensation CAD $40,000 - CAD $50,000 Annually

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Full-Time Remote Position

U.S. Eastern Time Business Hours

Annual Target Earnings: C$40,000–C$50,000

About the Role

Royal York Property Management is hiring Telesales Representatives to speak with residential property owners about its rental-guarantee program.

The program costs C$100 per month. If a covered tenant does not pay rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions.

Experience and Skills

We are looking for candidates with:

Three or more years of experience in telesales, outbound sales, call-centre sales, appointment setting, lead generation, or live transfers.

Experience using an automatic or predictive dialer.

Strong objection-handling and persuasive communication skills.

Experience meeting call, transfer, appointment, conversion, or sales targets.

Clear and professional spoken English.

The ability to remain calm with skeptical, impatient, or difficult property owners.

Strong listening skills and the ability to adjust responses during a call.

Accurate CRM, call-note, and disposition habits.

The ability to receive coaching and apply feedback quickly.

Full-time availability during U.S. Eastern Time business hours.

Property management, real estate, insurance, financial services, telecommunications, home services, or other consumer-sales experience is an asset but not required.

Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.

Remote Work Requirements

You must have:

• A computer with at least 16 GB of RAM.

• Dual monitors, including an external monitor of at least 22 inches.

• A wired USB noise-cancelling headset.

• A webcam.

• A quiet and professional calling environment.

• Wired internet with at least 100 Mbps download speed.

• Backup internet and power arrangements.

• The ability to use a dialer, CRM, and campaign system simultaneously.

How Performance Is Measured

Performance will be evaluated through:

• Qualified and accepted live transfers.

• Hourly and daily calling results.

• Qualification accuracy.

• Objection-handling effectiveness.

• Call quality and professionalism.

• Accurate notes and dispositions.

• Attendance and schedule adherence.

• Compliance with campaign requirements.

The Right Fit

You should be comfortable speaking with property owners throughout the day and continuing to perform after frequent rejection.

The right candidate can explain why paying C$100 per month may be valuable when a covered tenant default could affect an entire month of rental income.

You do not need direct property-management experience or a perfect script immediately. Strong communication fundamentals, resilience, and the ability to learn from coaching are essential.