TechOps-SAP-Integration Suite-Manager

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Health benefits

Professional development

Inclusive culture

Job summary

EY’s Global Delivery Services is seeking a TechOps SAP Integration Suite Manager to lead design, implementation, operation and governance of enterprise integration using SAP Integration Suite. The role requires coordinating with SAP and non-SAP systems while ensuring performance and reliability.

You will manage production support, develop integration flows, APIs, mappings, and oversee deployment across Dev, QA, and Production. Strong leadership and vendor collaboration are essential for success.

Qualifications

• Bachelor's or master's degree in computer science, information technology, engineering, or related field.
• 12+ years of SAP integration experience.
• 3+ years leading integration teams or managing enterprise integration platforms.
• SAP Integration Suite/BTP certifications preferred.

Responsibilities

• Lead integration development teams and provide technical guidance.
• Review solution designs, integration flows, and technical specifications; mentor developers.

Skills

SAP Integration

Team Leadership

Technical Leadership

Stakeholder Management

Education

Bachelor's or Master's in CS/IT/Engineering

Tools

SAP Integration Suite

SAP BTP

Job description

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Service line - Position Title: TechOps_ SAP_Integration Suite_Manager

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centres. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+

professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and

Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global

Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology,

infrastructure, Microsoft technologies and open innovation.

The Opportunity

The TechOps SAP Integration Suite Manager is responsible for leading the design, implementation, operation, and continuous improvement of enterprise integration solutions using SAP Integration Suite (SAP BTP Integration Suite). The role combines technical leadership, operational governance, stakeholder management, and team leadership to ensure seamless integration between SAP and non-SAP systems.

Key Responsibilities:

• Responsible for decision-making, optimizing processes, resource management, and oversee-ing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Technical Leadership

• Lead integration development teams and provide technical guidance.
• Review solution designs, integration flows, and technical specifications. Mentor developers and promote engineering excellence.
• Drive technology adoption and continuous improvement initiatives.

SAP Integration Suite Operations (TechOps)

• Manage production support and operational readiness. Monitor integration interfaces and message processing.
• Handle incidents, root cause analysis, and problem management. Ensure SLA compliance and service availability.
• Implement proactive monitoring and alerting mechanisms.

Solution Development & Delivery

• Oversee development of integration flows, APIs, mappings, and adapters. Support integrations using REST, SOAP, OData, SFTP, IDoc, RFC, and APIs. Participate in complex integration design and implementation activities.
• Ensure successful deployment through Dev, QA, and Production environments.
• Collaborate with business, SAP functional teams, infrastructure, and security teams. Manage relationships with implementation partners and external vendors.
• Present project status, risks, and mitigation plans to leadership.

Governance, Compliance & Documentation

• Maintain architecture diagrams, integration catalogues, and operational procedures. Ensure compliance with security, audit, and regulatory requirements.
• Drive change management and release governance processes.

Experience & Qualifications

• Bachelor's or master’s degree in computer science, Information Technology, Engineering, or related field.
• 12+ years of SAP integration experience.
• 3+ years leading integration teams or managing enterprise integration platforms. SAP Integration Suite/BTP certifications preferred.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to

authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's

differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and

building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.